Hybrid Admissions Specialist: Enrollment & Guidance

Gamma Phi Omega International; Baltimore (MD); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401(k)

Job summary

Strategic Education Inc. in Baltimore offers an Admissions Officer position within a hybrid work model.

You will guide prospective students through the enrollment journey, answer inquiries, conduct phone interviews, and support applicants from inquiry to enrollment. The role requires 2–5 years of customer service or sales experience, a bachelor’s degree (or equivalent), strong communication and computer skills, and willingness to travel up to 10%.

Qualifications

• Bachelor’s degree or equivalent highly preferred.
• 2–5 years customer service and/or sales experience preferred.
• Ability to travel up to 10% and work >40 hours when needed.

Responsibilities

• Make outbound calls and respond to inquiries.
• Set phone interview appointments and interview prospects.
• Assist with application review and enrollment process.
• Collaborate with Student Services, Academics, and Registrar to finalize enrollment.

Skills

Detail oriented

Strong communication

Customer service

Interview scheduling

Excel

Education

Bachelor’s degree or equivalent

Job description

Strategic Education Inc. in Baltimore offers an Admissions Officer position within a hybrid work model.

You will guide prospective students through the enrollment journey, answer inquiries, conduct phone interviews, and support applicants from inquiry to enrollment. The role requires 2–5 years of customer service or sales experience, a bachelor’s degree (or equivalent), strong communication and computer skills, and willingness to travel up to 10%.