Hybrid Admin Assistant – Front Desk & Records

WellPower - Administrative; Denver (CO); Hybrid; USD 42,000 - 52,000; Full time

Job summary

WellPower in Denver, CO is seeking an Administrative Assistant to provide courteous front and back office support in a fast-paced behavioral health setting.

Responsibilities include greeting consumers, scheduling, insurance verification, data entry, maintaining records, and ensuring HIPAA confidentiality while supporting staff across clinic operations. This hybrid role requires strong organizational skills and clear communication.

Qualifications

• Two years as Administrative Assistant or related roles with 60 wpm typing.
• Healthcare clinic experience preferred.
• Hybrid Denver area; strong communication required.

Responsibilities

• Serve as the first point of contact for consumers, creating a welcoming environment.
• Maintain online calendars and respond to staff and external inquiries.
• Verify insurance eligibility and collect co-pays; schedule and confirm appointments.
• Maintain accurate records and ensure HIPAA confidentiality and privacy.
• Prepare letters, reports, and routine correspondence; manage front desk operations.

Skills

Customer service

Data entry

Phone screening

Scheduling

Education

High School Diploma

Tools

EMR software (HIPAA compliant)

Job description

WellPower in Denver, CO is seeking an Administrative Assistant to provide courteous front and back office support in a fast-paced behavioral health setting.

Responsibilities include greeting consumers, scheduling, insurance verification, data entry, maintaining records, and ensuring HIPAA confidentiality while supporting staff across clinic operations. This hybrid role requires strong organizational skills and clear communication.