Hybrid Account Representative — Growth & Customer Care

Pwheeler; United States; Híbrido; USD 45.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K

Paid time off

Descripción de la vacante

State Farm in the United States is seeking an Account Representative – State Farm Agent Team Member to join a growing office. This full-time, hybrid role emphasizes value-based conversations, outstanding customer experience, and growth potential. In-office training for the first 3-4 months, then remote/flex thereafter.

You will establish relationships, provide prompt service on inquiries about coverages and claims, and educate customers on insurance options through a needs-based review process.

Formación

• Interest in marketing products and services based on customer needs.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Proactive in problem solving.
• Ability to work in a team environment.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Conocimientos

Marketing interest

People oriented

Organizational skills

Self-motivated

Proactive problem solving

Team oriented

Customer relations

Licensing ready

Descripción del empleo

State Farm in the United States is seeking an Account Representative – State Farm Agent Team Member to join a growing office. This full-time, hybrid role emphasizes value-based conversations, outstanding customer experience, and growth potential. In-office training for the first 3-4 months, then remote/flex thereafter.

You will establish relationships, provide prompt service on inquiries about coverages and claims, and educate customers on insurance options through a needs-based review process.