Hybrid Account & Relationship Manager

Wolters Kluwer; Minneapolis (MN); Hybrid; USD 52,000 - 89,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer in Minneapolis, MN is seeking an Account & Relationship Manager to build and sustain long-term client relationships, support senior colleagues in identifying opportunities, and drive revenue growth while learning core account-management skills.

You will identify potential clients, conduct outreach, assist in presentations, and maintain accurate records. This hybrid role requires 4 years of B2B sales experience and strong communication skills.

Qualifications

• 4 years of B2B commissioned sales or equivalent.
• Experience in Account Management, Sales, Technology Training, or renewal sales.
• Experience in the financial services, or lending compliance industries.
• Data analysis skills and ability to derive insights that drive next steps or actions required.
• Communicate effectively in both face-to-face and virtual selling environments.
• Interpersonal skills, ability to build stakeholder relationships.

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and elevate complex issues to senior team members.
• Assist in preparing sales reports and tracking performance metrics.
• Learn and understand the products/services offered by the organization.
• Help coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Skills

B2B sales

Account management

Customer communication

Data analysis

Stakeholder relationships

Cross-functional collaboration

Renewal sales

Job description

Wolters Kluwer in Minneapolis, MN is seeking an Account & Relationship Manager to build and sustain long-term client relationships, support senior colleagues in identifying opportunities, and drive revenue growth while learning core account-management skills.

You will identify potential clients, conduct outreach, assist in presentations, and maintain accurate records. This hybrid role requires 4 years of B2B sales experience and strong communication skills.