Hybrid Account Manager: Drive Brand Growth

The-Shipyard; San Diego (CA); Hybrid; USD 72,000 - 85,000; Full time

Benefits offered by this job

Open PTO

Sick time (40 hours annually)

Flexible hours and remote work

Paid holidays + holiday closure

Medical, dental, and vision insurance

Life insurance and disability benefits

401k with employer matching

Parental leave

Dog-friendly offices

Snacks and beverages

Job summary

The Shipyard in San Diego is seeking an experienced Account Manager to join our hybrid team. The role focuses on managing client programs, driving brand love, and coordinating cross-functional teams to deliver exceptional campaigns.

We value initiative, proactive communication, and the ability to nurture client relationships across disciplines. In-office presence is required on Tuesdays and Thursdays, with the option for remote work otherwise.

Qualifications

• 2-5 years equivalent work experience in an Account Manager or similar role.
• Proven ability to nurture client and internal relationships.
• Training in creating client documents and project briefs that drive outputs.
• Track record of successfully driving projects forward.
• Demonstrated ability to take initiative, collaborate, work independently, and prioritize workload.

Responsibilities

• You will manage the daily workflow of assigned client(s) under the direction of an Account Supervisor or Account Director.
• Partner with Program Managers to service the client from project identification to final delivery.
• Provide administrative duties including coordination of client meeting materials and resources.
• Provide detailed notetaking for key meetings for internal and external communication.
• Manage internal Account Management documents and coordination of distributing client gifts.
• Provide support in structuring client presentations, tracking documents and accounting tracking systems.
• Provide secondary support in proofreading critical documentation before client presentations.
• Schedule collaborative meetings between internal teams under the direction of Account Supervisor or Account Director.
• Coordinate meetings/presentations with clients and agency staff.
• Write Executional Briefs to guide the development of campaign assets.
• Conduct executional creative kick-off meetings.
• Contribute to and/or draft Media Briefs to review with Account Supervisor or Account Director.
• Manage client feedback, revisions and approvals through appropriate channels.
• Review project deliverables against established business objectives, brand standards and media specifications.
• Work with Media and Analytics to deliver campaign reporting dashboards and companion documents.

Skills

Account management

Relationship management

Project coordination

Communication

Time management

Analytical thinking

Team collaboration

Job description

The Shipyard in San Diego is seeking an experienced Account Manager to join our hybrid team. The role focuses on managing client programs, driving brand love, and coordinating cross-functional teams to deliver exceptional campaigns.

We value initiative, proactive communication, and the ability to nurture client relationships across disciplines. In-office presence is required on Tuesdays and Thursdays, with the option for remote work otherwise.