Hybrid Account Director: Strategy, Growth & Leadership

Bondbrandloyalty; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

AI screening tools

Hybrid work model

Social events

Health & wellness

Retirement planning

Learning programs

Recognition programs

Job summary

Bond is seeking an Account Director in the Brand Engagement group to lead client account teams and deliver best-in-class, strategically sound solutions that blend creativity, technology, and innovation. You will be the senior strategic voice guiding the client’s business direction and nurturing key relationships across B2B and B2C programs.

This highly collaborative role works with agency leadership, creative, development, and delivery teams to ensure every project aligns with client objectives

Qualifications

• 10+ years of account management experience, ideally in digital/social agency environments.
• Proven success leading strategy for both B2B and B2C programs.
• Experience managing multiple client teams across diverse industries, ideally tech/innovation.
• Expertise in CRM program execution and large-scale audience engagement.
• Strong background in social campaign strategy and integration.
• Fortune 500 client experience with a track record of growing accounts.
• Skilled in developing pitches and serving as strategic lead in new business.
• Exceptional leadership and mentorship capabilities; shaping career growth.
• Dynamic, innovative mindset with strong business acumen.
• Willingness to travel throughout the United States and Canada as required.

Responsibilities

• Serve as primary day-to-day senior contact across client portfolio; maintain relationships and drive strategy and innovation.
• Build senior-level client relationships, ensuring satisfaction and long-term growth.
• Develop strategic presentations, pitches, and proposals for existing and prospective clients.
• Lead regular client meetings, planning sessions, and business reviews.
• Manage client communications, issue resolution, and escalation.
• Partner with clients to identify priorities, align on roadmaps, and guide strategic decisions.

Skills

Account management

Strategy development

Client relationships

Team leadership

Mentorship

Communication

Travel willingness

Job description

Bond is seeking an Account Director in the Brand Engagement group to lead client account teams and deliver best-in-class, strategically sound solutions that blend creativity, technology, and innovation. You will be the senior strategic voice guiding the client’s business direction and nurturing key relationships across B2B and B2C programs.

This highly collaborative role works with agency leadership, creative, development, and delivery teams to ensure every project aligns with client objectives