Hyatt Regency Houston Galleria - Laundry Supervisor

Aimbridge Hospitality; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Aimbridge Hospitality's Laundry Supervisor at Hyatt Regency Houston/Galleria oversees all linen processing to ensure a constant supply of clean linens for the hotel. You will supervise washing, drying, ironing, folding, storing, and delivering while keeping the area and machines clean and maintained.

Join a busy hotel environment and help maintain high standards of cleanliness, efficiency, and guest service with a focus on safety and teamwork.

Qualifications

• High school diploma is typically required.
• 3+ years of experience in laundry or hotel laundry operations.
• Able to convey information and ideas clearly.
• Capable of evaluating and selecting among alternatives quickly.

Responsibilities

• Evaluates operations to ensure clean laundry practices and sanitary standards.
• Oversees washing, drying, ironing, folding, and delivery of linens.
• Maintains equipment and cleanliness of laundry area.
• Ensures staff adherence to hotel policies and safety procedures.
• Interacts with guests and staff in a friendly, service-oriented manner.

Skills

Clear communication

Decision making

Under pressure

Education

High school diploma

Job description

The Laundry Supervisor supervises the laundry operations for the property. This role will provide oversight over the constant supply of clean linens for the hotel. Supervises all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. Cleans laundry machinery and laundry area.

Qualifications

• Typically requires a high school diploma and 3 or more years of experience.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.

Responsibilities

• Evaluates operations to ensure clean laundry practices are being followed, and the environment meets sanitary government regulations.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Employees must, at all times, be friendly, helpful and courteous to guests, managers and fellow employees.
• Understand operation of washing machines and dryers.
• Wash and dry all dirty linens, towels, rags, etc., as directed by management.
• Clean dryer filter daily and maintain all equipment as trained.
• Operate iron as per standard and ensure that it is shut off at the end of day.
• Always practice safe work habits to ensure safety to guests and fellow employees.
• Sweep and mop laundry floors storing all linens off the floor.
• Be familiar with all Aimbridge Hospitality's policies and house rules.
• Remove and sort dirty linens and towels from laundry carts.
• Keep laundry carts clean and free of debris.
• Maintain clean work area.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

Property Information

Located next to the Houston Galleria in Uptown Houston, Hyatt Regency Houston/Galleria is steps from the city’s most fashionable shopping, dining, and entertainment. 325 luxurious rooms featuring modern décor & amenities, stunning city views, luxurious bathrooms, a mini-fridge, coffee maker, complimentary WiFi internet, and 55” HDTVs. Select rooms include Regency Club Lounge access. The Hyatt Regency Houston/Galleria makes staying fit while traveling easier than ever. Designed for the modern traveler on the run, our 24/7 StayFit™ Gym provides everything guests need for a total body workout. We have free weights for some muscle building, or go for a spirited run on the treadmill. Our state-of-the-art equipment also includes an elliptical cross trainer and recumbent cycle.