HVAC VRV/VRF Tech Support Specialist

Daikin Comfort; Waller (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Daikin Comfort is seeking an HVAC Service Support Specialist located in Waller, Texas. This role involves providing technical support to contractors, distributors, and end users regarding Daikin's product lines, including troubleshooting and applications assistance through phone and email.

The ideal candidate will have experience in HVAC installations or repairs, excellent communication skills, and the ability to work independently. The position requires a high school diploma or GED, with a vocational certification preferred.

Qualifications

• 3-5 years of experience in the HVAC field or technical support role.
• Self-starter with the ability to work independently and in a team.
• Ability to communicate effectively and write documentation.

Responsibilities

• Provide technical support to contractors and customers via phone and email.
• Assist in troubleshooting and application of Daikin equipment.
• Log calls and incidents into the CRM module.

Skills

Excellent communication and interpersonal skills

Troubleshooting service issues

Ability to read and interpret technical documents

Teamwork and independence

Time management and prioritization

Education

High School Diploma or GED Equivalent

Vocational Certification / Degree preferred

Tools

MS Office (Excel, PowerPoint, Word)

Job description

Daikin Comfort is seeking an HVAC Service Support Specialist located in Waller, Texas. This role involves providing technical support to contractors, distributors, and end users regarding Daikin's product lines, including troubleshooting and applications assistance through phone and email.

The ideal candidate will have experience in HVAC installations or repairs, excellent communication skills, and the ability to work independently. The position requires a high school diploma or GED, with a vocational certification preferred.