HVAC Technician and Installer

MPE Services; Florence (AL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

MPE Services in North Alabama is seeking a Lead HVAC technician to install, maintain, and repair systems for residential and commercial clients. You will diagnose issues, guide customers to the best solution, and oversee field work from installation through end-of-life.

The role requires 2+ years of HVAC experience, EPA certification, valid driver’s license, and a leadership mindset. You will mentor junior technicians, log service records, and participate in on-call rotations.

Qualifications

• HVAC technician with 2+ years experience; willingness to continue HVAC education.
• Valid EPA certification; NATE certification is a major plus.
• Valid driver’s license with a clean driving history.
• Leadership mindset and focus on customer satisfaction.
• Ability to work after hours, weekends, and holidays.

Responsibilities

• Diagnose electrical, mechanical, airflow, and control issues.
• Service rooftop units, package units, split systems, heat pumps, and furnaces as needed.
• Replace compressors, reversing valves, control boards, VFDs, etc.
• Explain system issues clearly to customers and present options.
• Mentor, guide, and train junior technicians and apprentices.
• Ensure repairs and installations meet code and safety standards.
• Log service records, notes, and invoicing in Crmsoftware.
• Provide precise labor and material estimates for repairs, upgrades, installations.
• Maintain an organized service truck with adequate inventory.
• Log critical data (static pressure, temp splits, amps) in job notes.
• Communicate with management and dispatch for smooth workflow.
• Participate in on-call rotation and after-hours responses.

Skills

HVAC troubleshooting

Field leadership

Customer communication

Diagnostics

Education

High school diploma or GED

Tools

CRM software

Job description

MPE Services is proud to be the local leading provider of heating & air conditioning, electrical, and plumbing services. We provide a wide variety of services to local residential and commercial clients in the North Alabama area as well as Southern Tennessee.

We are looking to hire a detail-oriented Lead HVAC technician to install, maintain and repair HVAC systems. The Lead HVAC technician will be skilled in diagnosing, adjusting, and repairing systems. You will guide and advise the customer to select the most appropriate course of action to fulfill their requirements. You will be responsible for HVAC systems from installation to end-of-life by performing maintenance, warranty, and emergency repairs.

To be successful in this role, customer satisfaction, safety, and quality should be your top priority. Ideal candidates will be patient and have excellent organizational and troubleshooting skills.

Responsibilities:

• Complex troubleshooting: Diagnose electrical, mechanical, airflow, and control issues.
• Service rooftop units, package units, split systems, heat pumps, and furnaces as needed.
• Component Repairs: Replace compressors, reversing valves, control boards, VFDs, etc. as needed.
• Customer Advisory: Explain system issues clearly to customers, presenting ethical options and building trust.
• Field Leadership: Mentor, guide, and train junior technicians and apprentices on best field practices.
• Quality Assurance: Ensure all field repairs and installations meet code requirements, safety regulations, and overall safety high quality standards.
• Documentation: Use mobile devices to log accurate service records, job notes, and invoicing in Crmsoftware.
• Provide precise labor and material estimates for repairs, upgrades, and installations.
• Maintain a highly organized, fully stocked service truck with adequate inventory to efficiently meet customer needs.
• Measure and log critical data (static pressure, temperature splits, amp draws, etc.) directly into job notes and customer profiles.
• Communicate with management, dispatchers, and other team members as necessary to ensure consistent and productive workflow.
• Participate in on-call rotation and respond to emergencies and after-hours situations promptly and professionally.
• Ensuring compliance with professional standards.

Qualifications:

• High school diploma, GED, or suitable equivalent.
• 2+ year experience as an HVAC technician, and willingness to continue education in HVAC field.
• Valid EPA certification required. NATE certification is a major plus.
• Valid driver’s license with a clean, insurable driving history.
• Leadership mindset with a passion for passing down knowledge to junior technicians and apprentices.
• Exceptional communication skills and a deep respect for customers and their property.
• Ability to work after hours, over weekends and on public holidays with short or no notice.
• Ability to work in confined spaces.

Job Type: Full-time

Compensation: $28-$35/hour plus overtime and incentive opportunity

Benefits:

• 401(k)
• Health insurance offered based on company policy
• Paid time off

Schedule:

• Monday to Friday
• On call
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• HVAC: 2+ years

License/Certification:

• Driver's License (Required)