HVAC Technician $20 - $45/hr + Bonuses

Mr. Holland's Heating, Cooling, Electrical & Plumbing; Town of Jackson (WI); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Immediate-vesting 401(k)

Career growth opportunities

Education & Well-Being support

Job summary

Mr. Holland’s Home Services, a proud Clarion Home Services Group brand, seeks an HVAC Technician in Jackson, WI for on-site, full-time work. You’ll troubleshoot, service, and repair residential HVAC systems, while coordinating with dispatch and ensuring precise job documentation and customer communication.

We offer robust benefits, a 401(k) with strong vesting, ongoing training through Interplay LMS, and generous time off. Ongoing career growth within a larger network is emphasized.

Qualifications

• HVAC troubleshooting experience with knowledge of local HVAC codes and safety standards.
• Strong communication skills and a team-oriented mindset are essential.
• EPA certification (Type II or Universal) preferred.

Responsibilities

• Troubleshoot, diagnose, and repair residential HVAC and ventilation systems.
• Perform routine maintenance like cleaning air handlers, coils, calibration, and replacing wear parts.
• Explain repair options clearly and provide upfront pricing to homeowners.
• Educate customers on replacements and maintenance memberships.
• Maintain professional rapport with homeowners and coordinate with Dispatch and Customer Service.
• Keep the service vehicle stocked and sites clean and safe.
• Complete invoices, timecards, and reports on company mobile platforms.

Skills

HVAC troubleshooting

Communication

Team-oriented

Integrity

Reliability

Education

EPA Certification (Type II or Universal)

Job description

Join the team at Mr. Holland’s Home Services, a proud brand of Clarion Home Services Group!

Since 1997, Mr. Holland’s Home Services has grown from a small local operation into a cornerstone of the Milwaukee community. We’ve built our reputation on a simple premise: hiring the best experts to ensure our neighbors’ heating, cooling, plumbing, and electrical systems run at peak performance. Because our team is expanding, we’re looking for a HVAC Technician who shares our commitment to excellence.

Our Mission & Culture: We Answer the Call & Put People First:

We are deeply committed to those we serve, always leading by example with future-focused thinking, a teachable spirit, and a code we truly live by. This fuels our core people-first belief. We invest heavily in our crew, prioritize your safety, and build an environment where your hard work is celebrated and your career can excel.

Work Location

Jackson, WI and surrounding area

Work Arrangement

On-site and field-based

Employment Type

Full-time

Schedule

Monday through Friday; daily start and end times vary based on project demands. Variable full-time schedule, up to 40 hours per week (hours are driven by project workloads and seasonal business needs; a minimum number of weekly hours is not guaranteed). Occasional overtime, weekend shifts, and after-hours work may be required depending on business needs.

Travel

Daily travel to residential/commercial job sites throughout the local branch’s service region.

Why Work for Mr. Holland’s?

• Prompt Benefits Coverage: Your comprehensive Clarion benefits package kicks off on the first of the month following your hire date. This includes robust medical, dental, and vision plans, alongside HSA and FSA options to help you save on healthcare costs.
• Immediate-Vesting 401(k): Secure your future with a generous 401(k) plan. Employees become eligible to enroll after two full months of employment, featuring 100% immediate vesting on all contributions. We match 100% on the first 3% of your contributions and 50% on the next 2%—giving you up to a 4% total company match.
• Continuous Career Growth: Expand your horizons beyond a single location. As part of a larger network, you have opportunities for regional growth and advancement.
• Next-Level Training: Master your craft through Interplay, our advanced Learning Management System (LMS) featuring interactive modules for continuous professional development.
• 100% Company-Paid Protection: Enjoy peace of mind with company paid short-term disability, long-term disability, and Basic Life Insurance for you and your qualifying spouse and child(ren).
• Generous Time Off: Recharge with a robust PTO plan, 6 paid holidays, and up to 3 additional floating holidays so you can celebrate the traditions, cultural observances, and special moments that matter most to you!
• Education & Well-Being Support: Grow personally and professionally with tuition reimbursement, professional development assistance, and a dedicated Employee Assistance Program (EAP).
• A Team That Gives Back: Thrive in a workplace that respects hard work, values community engagement, and hosts regular team events to celebrate our crew's success.
• Safety-First Culture: Work with confidence. Your well-being is our top priority, backed by proactive safety programs, modern equipment, and continuous field monitoring.

What You'll Do:

• Troubleshoot, diagnose, and repair residential HVAC and ventilation systems, using root-cause analysis to ensure long-term solutions.
• Perform comprehensive maintenance, including cleaning air handlers and coils, system calibration, and replacing wear-and-tear components (motors, fans, belts, and filters).
• Translate technical findings into clear repair options for homeowners and provide transparent, upfront pricing.
• Evaluate aging or inefficient equipment and educate customers on system replacements and ongoing maintenance memberships.
• professional rapport with homeowners to better understand lifestyle needs and system requirements.
• Maintain consistent communication with Dispatch and Customer Service teams to ensure efficient scheduling and job completion.
• Manage a fully stocked service vehicle and ensure all job sites are kept clean, safe, and organized.
• Complete all invoices, timecards, and service reports accurately and on time via company mobile platforms.

What You Bring:

• Experience:2+ years of residential HVAC troubleshooting and repair experience. Knowledge of local HVAC codes and safety standards.
• Licensing:EPA Certification (Type II or Universal) preferred.
• Communication: Strong communication skills and a team-oriented mindset.
• Integrity:High integrity with a strong desire for continuous improvement.
• Reliability:Valid driver’s license with an insurable record.
• Compliance: Ability to pass a drug screen and background check.

Physical Requirements and Work Environment:

• Ability to lift and/or carry up to 50-75 lbs.
• Ability to frequent stoop, kneel and crouch to work in tight spaces.
• Ability to climb and work from ladders.
• Must be able to work in both extreme heat and cold, as well as adverse weather conditions.

Compensation:

• Base Pay Range: $20.00-45.00/hrbased on experience.

Range Basis: Within this range, an individual's starting pay is determined by several factors, including but not limited to relevant skills, qualifications, professional experience, and internal equity across our organization.

Other Compensation: Overtime eligibility, and opportunity for service spiffs. See benefits listed above.

Overtime Classification: Hourly, non-exempt.

Compensation Disclaimer: The stated range is the good-faith estimate for this position at the time of posting. Actual pay may vary based on the job-related factors listed above.

Equal Opportunity, Accommodations & AI Notice:

• Equal Opportunity Employer: Clarion Home Services Group values diversity. We recruit, employ, train, and promote without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability status, or any other legally protected characteristic under federal, state, or local laws.
• AI & Automated Screening: We may use AI-powered tools during our hiring process to assist with application review and to take notes during interviews. Interviews are recorded, and AI tools support consistency in our documentation. Please note that all applications are reviewed by human recruiters, and all final hiring decisions are made entirely by people.
• Contact & Accessibility Support: For application assistance, questions, or to request a reasonable accommodation or alternative assessment method for any part of the hiring process, please reach out to us at [e-mail] .