Sparks Wiz Limited is a leading engineering consulting firm specializing in mechanical, electrical, structural, civil and environmental engineering. We provide innovative solutions and expert advice to a diverse range of clients across various industries. Our mission is to deliver exceptional engineering services that drive progress and ensure client satisfaction.
Note: This position is strictly open for candidates within the United States only.
As a Remote HVAC Technician at Sparks Wiz Limited, you will provide remote support for the installation, maintenance, and troubleshooting of HVAC systems. Leveraging technology to diagnose and resolve issues from a distance, you will work closely with the engineering team to ensure HVAC systems operate efficiently and effectively, while also coordinating occasional on-site visits as needed.
Key Responsibilities:
- Remote Diagnostics and Support:
- Utilize remote monitoring tools and software to diagnose issues with HVAC systems.
- Provide technical support and troubleshooting assistance to on-site technicians and clients via phone, video conferencing, or remote desktop tools.
- Analyze system data and performance metrics to identify and resolve issues remotely.
- Installation and Configuration:
- Assist in the remote configuration and calibration of HVAC systems.
- Collaborate with on-site teams to ensure proper installation and setup of HVAC equipment.
- Review and verify installation documentation and specifications remotely.
- Maintenance and Optimization:
- Develop and recommend remote maintenance schedules and procedures to ensure optimal system performance.
- Monitor system performance through remote access and provide actionable insights for improvement.
- Support preventive and corrective maintenance activities remotely, including troubleshooting and resolving technical issues.
- Documentation and Reporting:
- Maintain detailed records of remote support activities, including diagnostics, resolutions, and recommendations.
- Prepare and deliver reports on system performance, maintenance activities, and potential upgrades.
- Document all interactions and technical support provided to clients and on-site teams.
- Collaboration and Coordination:
- Work closely with on-site technicians, engineers, and project managers to coordinate support and ensure smooth operations.
- Participate in virtual team meetings and contribute to project planning and problem-solving.
- Communicate effectively with clients to understand their HVAC system issues and provide remote solutions.
- Compliance and Best Practices:
- Ensure that remote support activities adhere to industry standards, safety regulations, and company policies.
- Stay updated on the latest HVAC technologies, tools, and best practices to enhance remote support capabilities.
- Provide guidance on system upgrades and modifications to improve efficiency and compliance.
Qualifications:
- Education: High school diploma or equivalent. Technical certification or associate degree in HVAC, mechanical engineering, or a related field preferred.
- Experience: Proven experience as an HVAC technician, with a strong background in commercial or industrial HVAC systems. Experience with remote support or virtual troubleshooting is advantageous.
- Skills:
- Proficient in remote diagnostic tools and HVAC system software.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication skills for remote interaction with clients and team members.
- Ability to work independently and manage remote support tasks effectively.
- Other: Reliable internet connection and proficiency with remote access tools and software.
Working Conditions:
- Primarily remote work with occasional on-site visits as required.
- Flexible working hours to accommodate different time zones and client needs.
- Ability to manage multiple support requests and prioritize tasks effectively.
Job Type:
Pay:
Expected hours:
- 40 hours per week
- 401(k)
- Health Insurance
- Life Insurance
- Paid time off
Schedule:
Work location:
Note: This position is open to candidates within the United States, including New York City NY, Portland OR, Jacksonville FL, and Chicago IL.
Sparks Wiz Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.