HVAC TECHNICAL FIELD LEADER

Priority One Heating & Air Conditioning; Eugene (OR); On-site; USD 72,000 - 88,000; Full time

Job summary

Priority One Heating & Air Conditioning in Eugene, Oregon is seeking an HVAC Technical Field Leader with a hands-on approach to leadership, capable of guiding field technicians, diagnosing complex residential and light commercial systems, and ensuring top-notch customer service.

The role is full-time with a competitive starting wage of $80,000+ per year, dependent on experience, plus benefits and opportunities to train others at our state-of-the-art shop and training center.

Qualifications

• Minimum 10+ years of hands-on HVAC experience (residential/light commercial).
• Strong diagnostic and troubleshooting skills across various HVAC systems.
• Proven track record of technical leadership or supervisory experience preferred.
• Leadership skills and reliable attendance.
• Familiarity with state/local HVAC codes and clean driving record.

Responsibilities

• Provide advanced technical support for residential and light commercial HVAC systems.
• Troubleshoot and resolve complex service and installation challenges in the field.
• Perform field inspections to ensure quality and compliance.
• Train technicians in the field and at our in-house training center on technical abilities and procedures.
• Lead service calls and coach technicians in best practices and diagnostics.
• Review work orders, diagnose recurring issues, and implement performance improvements.

Skills

Leadership

Diagnostics & Troubleshooting

Technical Training

Field Leadership

Customer Service

Job description

Position Overview

Priority One Heating & Air Conditioning is looking to add an experienced HVAC Technical Field Leader with a deep understanding of HVAC systems and a hands-on approach to leadership. This role is ideal for a technician who has mastered our trade and is ready to lead others, solve complex issues in the field, wants to train and mentor future technicians and uphold the highest technical and customer service standards.

This full-time position earns a competitive wage starting at $80,000 plus a year (depending on experience).

We are a family-owned and operated company that installs and services heating and cooling equipment for residential and commercial customers. We offer competitive pay, great benefits, state-of-the-art dispatching software, community service involvement, and a fantastic work environment. We are very proud to have been voted by our community as the Best Heating & Air Conditioning Company five years in a row.

Duties & Responsibilities

• Provide advanced technical support for residential and light commercial HVAC systems (split systems, heat pumps, gas furnaces, ductless, and package systems)
• Troubleshoot and resolve complex service and installation challenges in the field
• Perform field inspections to ensure quality
• Train technicians in the field and in our fully functioning in-house training center on technical abilities and Priority One procedures
• Run over flow service and/or maintenance calls
• Serve as the lead technical resource for field technicians, coach and train techs in best practices, and diagnostics
• Review work orders, diagnose repeat issues, and implement performance improvements

Requirements

• Minimum 10+ years of hands-on HVAC experience (residential/light commercial)
• Strong diagnostic and troubleshooting skills across various HVAC systems and controls
• Proven track record of technical leadership or supervisory experience preferred
• Leadership skills
• Reliable attendance
• Familiarity with state/local HVAC codes
• Comfortable working with digital tools (iPads, diagnostic apps)
• Drug free
• Valid driver’s license with a clean driving record