HVAC Start-Up Warranty Technician - Troubleshoot & Deliver

Yellow Dot Heating & Air Conditioning; Raleigh (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off and Holidays

Medical, Dental and Vision Benefits

Health savings accounting

Flexible spending account

Growth Opportunities

Employee discounts

Company vehicle

Company paid short term life insurance

Life insurance

Job summary

Yellow Dot Heating & Air Conditioning is seeking a Start-Up Warranty Technician to perform start-ups and troubleshooting on newly installed HVAC systems. The role requires inspecting installations, diagnosing issues, and ensuring systems meet performance standards and warranty requirements.

You will work with installation teams to resolve problems, provide detailed reports, and ensure customer satisfaction.

Qualifications

• CFC/EPA Certification required for compliance with environmental regulations.
• Strong working knowledge of HVAC systems and components.
• Valid driver’s license with at least three years of driving experience and a clean record.
• Committed to high-quality workmanship with a positive and professional attitude.
• Dedicated to exceptional customer service and effectively addressing customer needs.

Responsibilities

• Conduct initial start-ups of newly installed HVAC systems, ensuring they operate efficiently and meet performance standards.
• Diagnose and repair HVAC equipment issues, addressing any performance problems to restore optimal functionality.
• Deliver thorough and effective service results on every job, ensuring complete customer satisfaction.
• Notify the office of required parts and follow up to expedite procurement and ensure timely repairs.
• Communicate clearly and professionally with customers and builders as needed to resolve any issues.
• Use company-supplied iPad to manage scheduled calls, track work digitally, and maintain accurate records.

Skills

HVAC systems knowledge

Customer service

Professional communication

Team player

Flexible attitude

Job description

Yellow Dot Heating & Air Conditioning is seeking a Start-Up Warranty Technician to perform start-ups and troubleshooting on newly installed HVAC systems. The role requires inspecting installations, diagnosing issues, and ensuring systems meet performance standards and warranty requirements.

You will work with installation teams to resolve problems, provide detailed reports, and ensure customer satisfaction.