HVAC Service Technician IV

Daikin Applied Americas; Charlotte (NC); On-site; USD 101,270,000 - 154,732,000; Full time

Benefits offered by this job

Medical insurance

401K retirement plan

Paid time off

Tuition Reimbursement

Company vehicle

Job summary

Daikin Applied Americas in Charlotte, NC seeks an HVAC Service Technician IV to service commercial and industrial equipment and participate in training programs. You will lead a team, manage maintenance contracts, and ensure high-quality service.

The role requires field leadership, hands-on troubleshooting, safety compliance, and collaboration with Sales. Expect local travel, ongoing professional development, and access to Daikin Applied's advanced technologies.

Qualifications

• High School diploma or GED required.
• HVAC certification or associate degree preferred.
• 7+ years experience with increasing responsibility.

Responsibilities

• Provide leadership for up to 10 HVAC technicians.
• Start-up maintenance contracts and oversee timely installations.
• Review contracts, negotiate as needed, and contact customers as primary liaison.
• Use Service Management System to plan work and ensure contract commitments.
• Inspect equipment for preventive maintenance and ensure proper operation.
• Respond to emergencies and coach technicians to restore systems.
• Support Sales with site surveys, estimates review, and training.
• Promote safe work practices and OSHA compliance on site.
• Provide proactive feedback to improve performance and reduce callbacks.
• Participate in performance evaluations and ongoing training on Daikin products.
• Expect regular local travel with some overnight travel.

Skills

Leadership

Mentoring

Safety compliance

Troubleshooting

Customer service

Education

High School Diploma or GED

Associate’s Degree or HVAC certification

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a full-time HVAC Service Technician IV. You’ll have the opportunity to work on all types of commercial and industrial equipment and cutting-edge technologies. Receive comprehensive training through in-person, online, and on-the-job programs. The equipment you’ll service includes, but is not limited to, large and small rooftop units, mini-split systems, chillers, and boilers. Make an impact and shape your career with a company passionate about growth. Come be part of an exciting journey at Daikin Applied, where innovation and excellence drive everything we do!

Location: Charlotte, NC

Your Responsibilities

• Provide leadership and oversight for to 10 HVAC technicians
• Ensure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely manner
• Perform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contact
• Utilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are met
• Perform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working order
• Respond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescence
• Support Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as required
• Contribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and procedures
• Provide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidents
• Actively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technician
• Keeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repair
• Regular local travel requirements with some overnight travel

Your Qualifications

• High School Diploma or GED
• Associate’s Degree or technical school HVAC certification (preferred)
• 7+ years of related experience with increasing responsibility or equivalent combination of education and experience
• Valid Driver’s License and acceptable driving record
• Required license(s) and/or training card as required by local law district
• Rotational Emergency Call Support availability as required
• Previous experience in mentoring less experienced technicians
• EPA approved Universal Technician Certification (preferred)
• OSHA 10 certification (preferred)
• Current first aid / CPR card (preferred)

Your Benefits

• Multiple medical insurance plan options plus dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service
• Daikin Applied provides technicians with a logoed company vehicle, laptops, mobile devices, and other technologies

Work visa sponsorship is not available for this position

The typical hourly pay rate for this position ranges from $35.40 - $54 in NC. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!