HVAC Service Technician II - Diagnostics & On-Call

Service Experts; West Palm Beach (FL); On-site; USD 42,000 - 68,000; Full time

Job summary

Service Experts Heating & Air Conditioning in West Palm Beach, FL, seeks an HVAC service technician to perform residential and light commercial service calls. You will diagnose, repair, and maintain heating, cooling, ventilation, and refrigeration equipment while delivering high-quality customer service.

The role requires 2+ years in HVAC with EPA certification, strong diagnostic skills, and the ability to work in varied environments. A valid driver's license and flexible hours are expected.

Qualifications

• High school diploma or GED with additional training and 2+ years' experience in HVAC with technical training certification required
• EPA and safety certifications required by federal/state/local laws
• Proficient at reading wiring diagrams and troubleshooting electrical, refrigerant and duct systems on HVAC equipment

Responsibilities

• Performs residential and/or light commercial service and maintenance calls under general supervision
• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
• Diagnoses and services HVACR equipment and accessories accurately and timely
• Inspects equipment, performs diagnostics to prevent premature breakdowns
• Completes routine maintenance and equipment cleaning as needed
• Delivers and removes parts and equipment needed to complete service work
• Records required information on a handheld device and completes forms neatly and accurately
• Collects payment from customers and ensures accurate transactions
• Communicates with dispatch to provide status reports and availability
• Represents the company professionally, ethically, and in accordance with procedures
• Maintains stocked company vehicle and returns defective warranty parts to the branch
• Follows standard procedures and participates in safety initiatives
• Performs similar duties as needed and maintains regular attendance

Skills

HVAC troubleshooting

Customer service

Wiring diagrams

Safety compliance

Ladder safety

Education

High School Diploma/GED

EPA certification

Technical HVAC training

Job description

Service Experts Heating & Air Conditioning in West Palm Beach, FL, seeks an HVAC service technician to perform residential and light commercial service calls. You will diagnose, repair, and maintain heating, cooling, ventilation, and refrigeration equipment while delivering high-quality customer service.

The role requires 2+ years in HVAC with EPA certification, strong diagnostic skills, and the ability to work in varied environments. A valid driver's license and flexible hours are expected.