HVAC Service Technician: Growth, Training & Benefits

TurnPoint Services; Advance (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with company match

Paid holidays

Job summary

Webb Heating & Air Conditioning is recruiting an experienced HVAC Service Technician to diagnose, repair, and maintain residential and light commercial systems. You will provide reliable service, communicate clearly with customers, and uphold safety and quality standards.

The role emphasizes customer-focused problem solving, on-time maintenance, and teamwork within TurnPoint Services' broad brand network. A valid driver's license and EPA certification are required.

Qualifications

• EPA Universal Certification (required)
• Minimum 3+ years of residential or light commercial HVAC service experience
• Strong diagnostic and repair skills with wiring diagrams/schematics
• Excellent communication and customer service abilities
• Able to lift up to 100 lbs and work in attics/crawlspaces/outdoors

Responsibilities

• Diagnose and repair HVAC systems including furnaces, ACs, heat pumps, and ductless units
• Perform routine maintenance, safety inspections, and tune-ups
• Troubleshoot mechanical, electrical, and refrigerant issues
• Explain repair options clearly to customers and recommend solutions
• Ensure work complies with manufacturer specs, codes, and company standards
• Maintain accurate service records and parts usage logs
• Collaborate with dispatch and other technicians for timely service
• Participate in on-call rotation for after-hours service
• Maintain a clean, organized vehicle and professional appearance

Skills

HVAC troubleshooting

Customer service

Time management

Communication

Physical stamina

Valid driver's license

Education

HVAC trade school certificate or equivalent experience

Job description

Webb Heating & Air Conditioning is recruiting an experienced HVAC Service Technician to diagnose, repair, and maintain residential and light commercial systems. You will provide reliable service, communicate clearly with customers, and uphold safety and quality standards.

The role emphasizes customer-focused problem solving, on-time maintenance, and teamwork within TurnPoint Services' broad brand network. A valid driver's license and EPA certification are required.