HVAC Service Technician

Lever, Inc.; Tennessee; On-site; USD 29,000 - 48,000; Full time

Job summary

Hiller is seeking an experienced HVAC technician to perform thorough inspections, diagnose and repair residential systems, and ensure high-quality service for customers. You will coordinate parts, communicate the status of each appointment, and support apprentices under supervision.

The role requires 3–5 years of HVAC experience, EPA and NATE certifications are preferred, a valid driver's license, and a High School diploma or GED.

Qualifications

• Minimum 3–5 years of verifiable HVAC industry experience.
• Knowledge of residential HVAC equipment: air conditioning, heating, ventilation.

Responsibilities

• Perform thorough HVAC inspections and accurate repairs meeting codes.
• Repair and replace components as needed for scheduled appointments.
• Order parts and coordinate with purchasing to ensure readiness for service days.
• Communicate clearly with customers about questions and concerns.
• Train, coach and mentor apprentices.
• Maintain a courteous demeanor with customers and colleagues at all times.

Skills

HVAC troubleshooting

Electrical systems knowledge

Customer service

Education

High School Diploma or GED

Tools

EPA Certification

NATE Certification

HVAC Certification

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

• Our Family Owned & Care Culture


• OUR VALUES


• Healthy Work/Life Balance


• Established Career Paths


• Advancement Opportunities


• Year-round work – NO LAYOFFS


• 401k Plan w/ Company Match


• Employee Referral Program


• Regular Performance Reviews


• Paid Training in our state-of-the‑art facility

Benefits

• Medical, Dental & Vision insurance


• Long and Short-term disability


• Company paid $50,000 life insurance


• Company paid vacation


• Paid holidays


• Medical Flex Spending accounts – Family care

Job Responsibilities

• Perform a thorough and accurate HVAC inspection


• Perform all HVAC repairs and replacements to applicable codes.


• Facilitate order for all parts required for appointments and ensure preparedness for the day of service.


• Submit purchase orders to dispatch or other designated purchasing team administrators.


• Effectively communicate with the customer regarding questions, concerns and problems.


• Train, coach and mentor apprentices.


• Maintain a courteous demeanor with customers and associates at all times.

Knowledge, Skills and Abilities

• Have a minimum of 3to 5 years of verifiable work experience in the HVAC industry.


• Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.


• Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.

Requirements

• EPA Certified.


• A High School diploma or general education degree (GED) required.


• NATE Certification preferred.


• HVAC certification or Diploma preferred.


• Valid driver’s license

$25 - $35 an hour

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.