HVAC Service Technician

Paul Bunyan Plumbing; Rochester (MN); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Performance-based pay

Paid time off

Medical/dental/vision coverage

401k with company match

Training and career advancement

Service vehicles provided

Team oriented culture

Job summary

Legendary Home Services is seeking an HVAC Service Technician in a full‑time role. You will diagnose, repair, and maintain residential HVAC systems, educate homeowners on options, and leverage a consultative approach to drive replacements and upgrades.

You will deliver reliable service, document notes and estimates, and participate in ongoing training to stay current on products, rebates, and industry practices. A physical role with opportunity for growth and advancement.

Qualifications

• High school diploma or equivalent.
• EPA certification required.
• Residential HVAC service experience.
• Strong problem solving skills.
• Excellent communication and customer service.

Responsibilities

• Deliver expert service and diagnostics for residential HVAC systems.
• Engage in consultative selling of repair vs. replacement options.
• Perform proactive maintenance to ensure optimal performance.
• Meet or exceed average ticket and conversion benchmarks.
• Provide outstanding customer experience and clear communication.

Skills

Customer service

Problem solving

Communication

Independence

Physical stamina

Driver's license

Education

High school diploma or equivalent

EPA certification

Tools

ServiceTitan

Job description

• Pay or shift range: $35 USD to $45 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Field - HVAC
• Full-Time
• Requisition #: HVACS004048

Description

About the Role:

As an HVAC Selling Technician at Blue Ox Heating & Air, you are more than a technician. You are a trusted home comfort advisor. You will diagnose, repair, and maintain residential HVAC systems while identifying opportunities to improve safety, efficiency, and comfort for our customers.

This role is ideal for a technician who enjoys both solving technical problems and educating homeowners on their options. You will be responsible for delivering exceptional service and generating revenue through honest recommendations, system upgrades, IAQ improvements, and replacement opportunities.

This is not a high pressure sales position. It is a consultative role built on integrity, transparency, and long term customer relationships.

Sign On Bonus

We are actively hiring and offering a $5,000 sign on bonus for qualified HVAC Service Technicians:

Key Responsibilities:

Expert Service and Diagnostics Perform maintenance, service, and repair of residential heating and cooling systems with precision and professionalism Diagnose system issues using advanced troubleshooting methods and recommend appropriate repair or replacement solutions

Consultative Selling Educate homeowners on repair versus replacement options Present good, better, best solutions for system upgrades, IAQ products, accessories, and system improvements Identify aging equipment and create replacement leads when appropriate Build value before discussing pricing and confidently present financing options

Proactive Maintenance Conduct thorough inspections and preventative maintenance to ensure optimal system performance and catch potential problems early

Revenue and Performance Meet or exceed average ticket and conversion benchmarks Generate replacement opportunities through proper system evaluation Recommend maintenance plans and memberships to improve customer retention

Customer Experience Communicate clearly and confidently with homeowners Build trust through transparency and professionalism Deliver Legendary level service that results in five star reviews and repeat customers

Documentation and Process Accurately document service notes, photos, recommendations, and estimates in ServiceTitan Follow company pricing structure and task times Ensure all paperwork, financing applications, and digital signatures are completed properly

Continuous Growth Participate in sales training, ride along coaching, and technical education Stay up to date on product knowledge, rebates, financing programs, and industry advancements

Qualifications:

High school diploma or equivalent

Proven experience as a Residential HVAC Service Technician or similar role

EPA certification required

Strong technical aptitude with experience diagnosing and repairing residential HVAC systems

Knowledge of HVAC codes, regulations, and safety standards

Excellent problem solving skills

Strong communication and customer service skills

Self motivated and able to work independently

Ability to lift 50 plus pounds and work in various environments

Valid driver’s license with a clean driving record

Ability to pass background check and drug screening

Why You’ll Want to Work Here:

At Legendary Home Services, we live our values every day. Our Legendary Promise says it best: “Integrity, satisfaction, fairness, ethics… with everything we do, with everyone we meet.”

• Performance based pay structure
• Generous paid time off and holidays
• Medical, dental, and vision with employer paid options
• 401k with company match
• Ongoing training and career advancement
• Fully stocked service vehicles with top tier equipment
• Supportive, team oriented culture

Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.