HVAC Service Technician

Carolina Mechanical Group; Raleigh (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Excellent benefits package

401(k)

Employee owned company

Paid time off and holidays

Paid apprenticeship and training

Job summary

Carolina Mechanical Group in Raleigh, NC is seeking an HVAC Service Technician to diagnose, repair, and maintain residential systems. You will work on customer sites, communicate clearly with clients, and ensure quality, efficient service.

This on-site role requires a valid driver’s license, pass pre-employment checks, and a commitment to safety. We offer competitive pay, excellent benefits, and opportunities for professional growth through paid apprenticeship and training.

Qualifications

• Must have relevant service experience.
• High school diploma or GED required.
• Valid driver's license required.
• Certifications/licenses relevant to HVAC preferred.

Responsibilities

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations.
• Perform additional duties as assigned.

Skills

HVAC service experience

Customer service

Education

High school diploma or GED

Job description

Description

With deep roots in the Raleigh-Durham area, our team has proudly served the community for decades. As a trusted partner in the residential home building industry, we are known for our unwavering commitment to craftsmanship, reliability, and enduring partnerships.

Specializing in single-family HVAC and electrical installations, we’ve built a strong reputation for delivering consistent quality and developing long-term relationships with clients, builders, and general contractors alike.

We are actively seeking qualified candidates for the HVAC Service Technician position to join our award-winning team.

Great Reasons to Join:

• 11x Employee Voted Top Workplace


• Highly Competitive Wage


• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)


• $15k Company Paid Life Insurance


• 401(k)


• Employee Stock Ownership Plan (We are 100% employee owned)


• Training and Support


• Paid Time Off and Paid Holidays


• Advancement Opportunities


• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule:

• Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.

Position Summary:

The HVAC Service Technician is a key member of the team, responsible for diagnosing, repairing, and maintaining systems or equipment in residential settings. The role requires technical expertise, strong problem-solving skills, and a commitment to excellent customer service.

Position Responsibilities:

• Troubleshoot and diagnose a variety of service issues.


• Perform repairs, part replacements, and system maintenance.


• Manage materials, schedules, and ensure quality work.


• Communicate effectively with customers and team members.


• Document work performed and report recurring issues to management.


• Be available for on-call and overtime work as needed.


• Follow all applicable safety guidelines and regulations.


• Perform additional duties as assigned.

Qualifications:

• Required: Relevant experience in service work.


• Required: High school diploma or GED.


• Required: Valid driver’s license.


• Preferred: Certifications or licenses relevant to the specific trade.

Physical Demands:

• Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting, and lifting.


• Must be able to pick up, lift, carry and move up to 50 lbs.


• Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Benefits and Compensation:

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.