HVAC Service Technician

Carolina Air Conditioning Co; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

HSA

Vision insurance

Dental insurance

Life insurance

STD/LTD/Accident and Critical Illness

401(k)

Employee Stock Ownership Plan

Training and Support

Paid Time Off

Paid Holidays

Advancement Opportunities

Paid Apprenticeship

Educational reimbursement

Job summary

Carolina Air Conditioning Co. in Raleigh, NC is seeking an HVAC Service Technician to diagnose, repair, and maintain residential systems with a focus on quality and customer service.

You will troubleshoot diverse HVAC issues, replace parts, perform routine maintenance, and coordinate with clients and team members. The role requires a valid driver's license and a commitment to safety and professional trade standards. Competitive wages and comprehensive benefits available.

Qualifications

• Relevant experience in residential HVAC service.
• High school diploma or GED required.
• Valid driver’s license required.
• Certifications or licenses relevant to the trade preferred.

Responsibilities

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations.
• Perform additional duties as assigned.

Skills

Service experience

HVAC knowledge

Customer service

Education

High school diploma or GED

Tools

None

Job description

Description

With deep roots in the Raleigh-Durham area, our team has proudly served the community for decades. As a trusted partner in the residential home building industry, we are known for our unwavering commitment to craftsmanship, reliability, and enduring partnerships.

Specializing in single-family HVAC and electrical installations, we’ve built a strong reputation for delivering consistent quality and developing long-term relationships with clients, builders, and general contractors alike.

We are actively seeking qualified candidates for the HVAC Service Technician position to join our award-winning team.

Great Reasons to Join:

• 11x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
• $15k Company Paid Life Insurance
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule:

• Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.

Position Summary:

The HVAC Service Technician is a key member of the team, responsible for diagnosing, repairing, and maintaining systems or equipment in residential settings. The role requires technical expertise, strong problem-solving skills, and a commitment to excellent customer service.

Position Responsibilities:

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations.
• Perform additional duties as assigned.

Qualifications:

• Required: Relevant experience in service work.
• Required: High school diploma or GED.
• Required: Valid driver’s license.
• Preferred: Certifications or licenses relevant to the specific trade.

Physical Demands:

• Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting, and lifting.
• Must be able to pick up, lift, carry and move up to 50 lbs.
• Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Benefits and Compensation:

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.