HVAC Service Technician

Yellowstone Local; Norwalk (CT); On-site; USD 38,572 - 89,544; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid Time Off

Company vehicle for field work

Technology provided including iPad and company phone

Uniforms and professional-grade tools supplied

Job summary

A reputable HVAC service provider is seeking an experienced HVAC Service Technician in Norwalk, Connecticut. The ideal candidate will have a strong background in residential HVAC service and repair, with a focus on customer satisfaction. The role offers a competitive pay range of $28 to $65 per hour, performance incentives, and a strong employee-first culture. Applicants should have at least 3 years of experience and be EPA certified if preferred, making it an excellent opportunity for dedicated professionals.

Qualifications

• 3+ years of residential HVAC service and repair experience.
• EPA certification preferred.
• Valid driver’s license with a clean driving record.
• Authorized to work in the United States.

Responsibilities

• Diagnose, troubleshoot, and repair residential HVAC systems.
• Perform routine maintenance and seasonal tune-ups.
• Test electrical components and refrigerant levels.
• Deliver exceptional customer service.

Skills

Residential HVAC service and repair

Diagnostic skills

Customer service

Troubleshooting

Job description

Yellowstone Local is proud to represent Pack-Timco, a Hickory company and an industry leader in residential HVAC services.

If you are an experienced HVAC Service Technician who takes pride in clean installs, efficient systems, and doing the job right the first time, this is where you raise your standard.

What’s in it for You?

• Pay Range: $28 to $65 per hour based on experience, certifications, and performance

• Performance Incentives: Bonuses, commissions, and performance-based rewards

• Health Benefits: Medical, dental, and vision insurance

• Retirement Plan: 401(k) with company contribution

• Paid Time Off: Take the time you need

• Company Vehicle: Fully equipped for field work

• Technology Provided: iPad and company phone

• Professional Gear: Uniforms and professional-grade tools supplied

Why You’ll Love It Here

• Mission-Driven Growth: Focused on becoming the Northeast’s leading sustainable heat installation and service company

• Employee-First Culture: A company that prioritizes its people and invests in their success

• Values That Matter: Put Employees First, Treat Everyone with Respect, Delight Customers, Raise the Bar, and Get Things Done

• Strong Reputation: Trusted residential HVAC provider known for quality workmanship

• Career Advancement: Clear paths into leadership, advanced certifications, and specialty systems

• High Standards: Work alongside professionals who care about craftsmanship, efficiency, and customer satisfaction

Your New Role

As an HVAC Service Technician in Norwalk, Connecticut, you will be the expert customers rely on to keep their heating and cooling systems running at peak performance:

• Diagnose, troubleshoot, and repair residential HVAC systems including central air conditioners, heat pumps, oil and gas furnaces, boilers, and geothermal systems

• Perform routine maintenance, seasonal tune-ups, and system performance evaluations

• Identify system inefficiencies and recommend repair or replacement solutions

• Test electrical components, refrigerant levels, airflow, and safety controls

• Complete accurate service documentation using company-provided technology

• Ensure all repairs and service work meet local codes, safety standards, and manufacturer specifications

• Maintain a clean, professional appearance and an organized service vehicle

• Deliver exceptional customer service and clearly explain findings and solutions to homeowners

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• 3+ years of residential HVAC service and repair experience

• EPA certification preferred

• Valid driver’s license with a clean driving record

• Authorized to work in the United States

Pack-Timco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.