HVAC Service Technician

Yellowstone Local; Village of Freeport (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Sign-on bonus

Full benefits package

401(k) with company match

Paid time off

Company vehicle and tools

Year-round employment

Overtime opportunities

Career advancement

Job summary

Elm Air Conditioning, LLC is seeking an experienced residential HVAC technician to autonomously manage service calls from dispatch to completion. You will diagnose and repair heating and cooling systems, including gas boilers, furnaces, heat pumps and central AC, while maintaining top quality service for homeowners.

Applicants must have EPA 608, 5+ years in the field, and a valid license. A company vehicle, tools, and a strong benefits package are provided, with opportunities for advancement as

Qualifications

• Minimum 5 years of hands-on residential HVAC field service experience.
• Proven ability to diagnose, troubleshoot, service, and repair residential HVAC systems without direct supervision.
• Heating Systems Expertise: strong experience servicing residential heating equipment; gas boiler experience preferred.
• Proficiency with furnaces, heat pumps, central AC systems and residential HVAC equipment.
• EPA Section 608 certification required.
• NATE certification is a plus.
• Valid driver's license with clean driving record.
• Must be legally authorized to work in the United States.

Responsibilities

• Independently manage residential HVAC service calls from dispatch through completion.
• Diagnose, troubleshoot, service, and repair residential heating and air conditioning systems.
• Perform HVAC diagnostics to identify equipment failures, heating issues, cooling problems, and performance concerns.
• Troubleshoot and repair residential gas heating systems with accurate diagnosis.
• Complete preventive maintenance, seasonal tune-ups, and system performance evaluations.
• Explain service recommendations and options clearly to homeowners.
• Deliver professional customer service while maintaining Elm Air Conditioning, LLC's reputation.
• Document service calls and repairs using ServiceTitan or similar software.
• Maintain company-provided vehicles, tools, and inventory.
• Follow safety procedures and company service protocols.
• Work independently while communicating with dispatch and the service team.

Skills

HVAC Diagnostics

Troubleshooting

Customer Service

Field Service

Tools

ServiceTitan

Job description

Yellowstone Local is proud to represent Elm Air Conditioning, LLC, a Hickory company and an industry leader in residential heating and cooling services.

You know how to diagnose the problem, fix it right, and earn a homeowner's trust. Now bring those skills to a company that values your expertise and gives you the tools to succeed.

What's in it for You?

• Competitive Pay: $22 to $28 per hour, based on experience and certifications

• Performance Bonuses: Earn additional compensation for outstanding performance

• Sign-On Bonus: Get a welcome bonus when you join the team

• Full Benefits Package: Medical, dental, and vision insurance

• Retirement Benefits: 401(k) with company match

• Paid Time Off: Paid vacation, holidays, and sick time

• Company Vehicle and Tools: Fully stocked service vehicle and tools provided so you can focus on getting the job done

• Year-Round Employment: Full-time, consistent work through every season

• Overtime Opportunities: Additional hours available when business needs increase

• Career Advancement: Opportunities to grow into Lead HVAC Technician, sales, or management positions

Why You'll Love It Here

• Your Experience Matters: Elm Air Conditioning, LLC trusts skilled HVAC technicians to take ownership of their work and make confident decisions in the field.

• Employees Come First: Join a company that prioritizes its team, treats people with respect, and recognizes the value of quality workmanship.

• No Micromanaging: You'll have the independence to diagnose HVAC problems, recommend solutions, and complete service calls without someone constantly looking over your shoulder.

• Work That Makes a Difference: Whether you're restoring heat during a freezing Long Island winter or getting an AC system running in the summer, your expertise directly impacts customers' comfort.

• A Company With Big Goals: Be part of Elm Air Conditioning, LLC's mission to become the Northeast's largest clean heat installation and service company.

• High Standards, Strong Team: Work alongside professionals who take customer service, accountability, and getting the job done right seriously.

• Build Your Future: As the company continues to grow, you'll have opportunities to expand your technical expertise and advance your HVAC career.

Your New Role

• Independently manage residential HVAC service calls from dispatch through completion, taking ownership of your schedule and daily assignments.

• Diagnose, troubleshoot, service, and repair residential heating and air conditioning systems, including furnaces, gas boilers, heat pumps, and central air conditioning units.

• Perform HVAC diagnostics to identify equipment failures, heating issues, cooling problems, and system performance concerns.

• Troubleshoot and repair residential gas heating systems, with an emphasis on accurate diagnosis and dependable solutions.

• Complete preventive maintenance, seasonal HVAC tune-ups, equipment inspections, and system performance evaluations.

• Identify necessary HVAC repairs and clearly explain service recommendations and available options to homeowners.

• Deliver professional customer service while building trust and maintaining Elm Air Conditioning, LLC's reputation for quality.

• Document service calls, diagnostic findings, repairs, and maintenance activities accurately using ServiceTitan or similar field service software.

• Maintain company-provided service vehicles, HVAC tools, equipment, and truck inventory.

• Follow established HVAC safety procedures, industry standards, and company service protocols.

• Work independently while maintaining communication with dispatch and the service team to keep daily operations running smoothly.

• Minimum 5 years of hands-on residential HVAC field service experience required.

• Proven ability to diagnose, troubleshoot, service, and repair residential HVAC systems without direct supervision.

• Heating Systems Expertise: Strong experience servicing and repairing residential heating equipment required, with gas boiler experience strongly preferred.

• Proficiency working with furnaces, heat pumps, central air conditioning systems, and residential heating and cooling equipment.

• Strong mechanical troubleshooting and problem-solving abilities, with a focus on identifying root causes and completing reliable repairs.

• EPA Section 608 certification required.

• NATE certification is a plus.

• Ability to explain technical HVAC issues, repair recommendations, and service options clearly and professionally to homeowners.

• Ability to maintain accurate service records using ServiceTitan or comparable HVAC field service management software.

• Valid driver's license with a clean driving record required.

• Ability to regularly lift and carry up to 50 pounds, access attics, basements, and crawl spaces, and perform HVAC service work outdoors in varying weather conditions, with or without reasonable accommodation.

• Dependable, organized, safety-conscious, and committed to delivering high-quality residential HVAC service.

• Must be legally authorized to work in the United States.

Elm Air Conditioning, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow