HVAC Service Technician

Dead River Company; Manchester (NH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid weekly

401K with company match

Sign-on bonus

3 weeks paid time off + 10 holidays

Uniform and boot allowances

Shortened summer hours

Veteran's Day paid holiday

Growth opportunities

Job summary

Dead River Company is seeking a Service Technician to install, troubleshoot, and repair residential and commercial oil and propane heating systems. You will ensure safety and customer satisfaction, maintain a neat service vehicle, and promote the company’s products and services.

The ideal candidate has training in oil/propane service with applicable CETP certification, and a valid driver’s license. A strong emphasis on safety and teamwork is required, with opportunities for growth within the

Qualifications

• High school diploma or equivalent is required.
• Technical school training is preferred.
• Experience levels: Apprentice/Journeyman/Master in oil/propane service.
• Propane CETP certification is required for propane technicians.
• All technicians must have a valid driver’s license.

Responsibilities

• Install, troubleshoot and repair oil and/or propane heating systems per codes and company policies.
• Perform efficiency tests, tune-ups and contract service inspections.
• Eliminate call-backs by ensuring work is safe and accurate.
• Promote company image as a trusted advisor through neat appearance and courteous service.
• Record and report parts and labor for service calls; maintain parts inventories in the service vehicle.
• Participate in night and weekend on-call schedule as necessary.
• Report accidents, spills and liability claims.

Skills

Oil & propane heating

Customer service

Safety focus

Teamwork

Education

High school diploma

Technical school training

Job description

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions

• Installs, trouble‑shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
• Performs efficiency tests, tune‑ups, and contract service inspections.
• Eliminates call‑backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas‑check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Extensive benefits with competitive premiums for both employees & family
• 401K with company match
• Employee Discounts for your home
• Generous sign‑on bonus
• 3 weeks paid time off + 10 paid holidays
• Uniform and boot allowances
• Shortened summer hours
• Veteran's Day paid holiday for active military and veterans
• Opportunity for growth & advancement

Education

A high school diploma or equivalent is required. Technical school training is preferred.

Experience

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre‑employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

The Ideal Candidate

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• The ability to work without close supervision
• A focus on safety!
• The ability to work as part of a team

Dead River Company delivers energy and peace of mind to customers throughout Northern New England and New York with over 1,700 employees and a commitment to our core values of integrity, caring, and excellence.

Preferred

DL Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.