HVAC Service Technician

Service Professor, Inc.; Kalamazoo Charter Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life and AD&D insurance

Disability insurance

Consistent year-round work

401(k) with company match

Company-provided tools, vehicle, and i

Paid time off

On-the-job training

Apprenticeship programs

License incentive payout

Employee discounts

Job summary

Service Professor is hiring an HVAC Service Technician to maintain and repair residential HVAC systems, keeping homes comfortable year-round. You will perform routine inspections, diagnostics, and preventive maintenance while communicating clearly with homeowners.

We value EPA certification, a valid driver’s license, and the ability to use mobile field tools. Join a team that offers extensive benefits, training programs, and opportunities for career growth.

Qualifications

• 2 years of HVAC experience, service preferred.
• EPA Universal certification required.
• Valid Driver's license required.
• Ability to use mobile technology and field service applications.
• Knowledge of Service Titan is a plus.
• Ability to obtain Chauffeur's license and DOT Card.
• Safety is always on your mind in fieldwork.

Responsibilities

• System maintenance and preventive maintenance on HVAC systems.
• Diagnose and repair HVAC components such as motors, thermostats and controls.
• Provide estimates for repairs, parts and labor and advise on energy efficiency.
• Ensure safety compliance and proper operation after service.

Skills

HVAC experience

Customer service

Mobile tech proficiency

Safety mindset

Education

EPA Universal certification

Valid Driver's license

Tools

Service Titan

Field service apps

Job description

Career Opportunities with Service Professor

A great place to work.

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Our Residential HVAC Service Technician is responsible for maintaining and repairing heating, ventilation, and air conditioning (HVAC) systems in homes and ensuring our customers' homes maintain comfortable temperatures year-round through effective system upkeep and repair.

Why You’ll Love Working Here:

• Affordable, High Quality Health Care options (company pays 70%)
• Company subsidized Health Savings Accounts
• Employer-Paid Basic Life and AD&D Insurance
• Employer-Paid Short- and Long-Term Disability Insurance
• Consistent, Year-Round Work – We keep our teams busy in every season
• 401(k) with Significant Company Match– Plan for your future while you build your career
• Fully Stocked Company Vehicles -So you can focus on the job and get started quickly
• Paid Time Off – Including holidays, floating holidays, and PTO
• Company-Provided Tools, Uniform, and Tablet
• Employee and Family Discounts
• Apprenticeship Programs and On-the-Job Training – Learn quickly and grow your career
• Trades License Incentive Payout Program – Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth—when you obtain or upgrade your trade license, you’ll receive a financial reward for your accomplishment
• Positive, Team-Focused Culture

Your Day-to-Day:

• System Maintenance: Perform routine inspections and preventive maintenance on HVAC systems to ensure efficient operation. Clean and replace air filters, clean coils, and check refrigerant levels. Lubricate moving parts and inspect belts, fans, and motors for wear and tear.
• System Repair: Diagnose and troubleshoot issues with heating, ventilation, and cooling systems. Repair or replace malfunctioning parts such as motors, compressors, thermostats, and control systems. Test repaired systems to ensure proper functionality.
• Customer Service: Communicate with homeowners to explain problems and potential solutions. Provide estimates for repairs, parts, and labor. Offer advice on system upgrades, maintenance practices, and energy efficiency improvements.
• Upgrades: Evaluate ExistingEquipmentby inspecting the current HVAC system to assess its age, efficiency, and overall condition. Older systems may require frequent repairs or lack modern energy-efficient technology. Check if the current ductwork, electrical wiring, and other components are compatible with newer, more efficient systems or upgrades.
• Safety Compliance: Ensure that all HVAC equipment and systems work meets safety standards and building codes to prevent hazards such as electrical fires, shocks, or short circuits.
• Customer Service: Communicate with homeowners to understand their heating and cooling needs, provide estimates for projects, and answer any questions or concerns they may have.

What Does It Take?

• 2 years of HVAC experience, service preferred
• EPA Universal certification required
• Valid Driver's license required
• Ability to use mobile technology and field service applications to take photos, document job details, and complete work orders.
• Knowledge of Service Titan is a plus!
• Strong critical thinking skills necessary to adjust to the demands of the job
• Ability to obtain Chauffeur's license and DOT Card, we can help with these!
• Safety is always on your mind. Whether it be on the road, or in the field.

Physical Requirements: This position requires frequent standing, walking, bending, stooping, kneeling, crouching, crawling, reaching, climbing, and working in confined or restricted spaces. Employees must be able to frequently lift and carry up to 50 pounds and occasionally lift, move, or assist with equipment and materials weighing up to 100 pounds. The role requires climbing ladders and stairs, using hand and power tools, and performing physically demanding work throughout the workday. Work may be performed in attics, crawl spaces, basements, rooftops, mechanical areas, and other residential spaces with limited access. Employees may work indoors and outdoors and be exposed to varying temperatures, weather conditions, dust, dirt, noise, and other conditions commonly encountered while servicing and repairing residential HVAC systems.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.