HVAC Service Technician

Restivo's Heating & Air; Johnston (RI); On-site; USD 55,000 - 78,000; Full time

Job summary

Restivo's Heating & Air Conditioning is seeking an experienced HVAC Service Technician in Johnston, RI to diagnose, troubleshoot, and repair residential systems. You will assess performance, provide homeowners with clear recommendations, and work with sales and leadership to ensure customer satisfaction.

The role emphasizes safety, quality workmanship, and the use of diagnostic tools. EPA certification is required; NATE is a plus.

Qualifications

• Minimum 3+ years of HVAC service experience.
• EPA certification required; NATE certification a plus.
• Proficient with HVAC diagnostic tools and technology.
• Valid driver’s license with a clean driving record.
• Ability to work independently while contributing to a high-performing team.

Responsibilities

• Troubleshoot and repair residential HVAC systems incl. air conditioners, furnaces, heat pumps, and ventilation equipment.
• Conduct evaluations to detect efficiency issues, safety concerns, and upgrade opportunities.
• Provide clear assessments to homeowners on repairs, upgrades, IAQ products, and system options.
• Inform customers about system performance and energy efficiency; discuss comfort solutions.
• Perform regular maintenance to ensure optimal operation and efficiency.
• Install, replace, and upgrade HVAC components as required.
• Test electrical circuits and components to ensure safety.
• Accurately document work performed, recommendations, and outcomes.

Skills

HVAC troubleshooting

Diagnostic tools

EPA Certification

NATE Certification

Driver's license

Tools

HVAC diagnostic tools

Job description

295 Scituate Ave, Johnston, RI 02919 | RI: [phone] | MA: [phone]

Restivo's Heating & Air Conditioning is looking for an experienced HVAC Service Technician to join our team. This role focuses on diagnosing, troubleshooting, and repairing residential HVAC systems. We are looking for a technician with strong technical skills who can effectively assess system performance and identify opportunities for improvement.

What You'll Do:

• Troubleshoot and repair residential HVAC systems, including air conditioners, furnaces, heat pumps, and ventilation equipment.
• Conduct thorough evaluations to detect efficiency issues, safety concerns, and potential upgrade or replacement opportunities.
• Provide clear and honest assessments to homeowners regarding necessary repairs, upgrades, indoor air quality (IAQ) products, and new system options.
• Inform customers about system performance, energy efficiency, and available comfort solutions.
• Perform regular maintenance tasks to maintain optimal system operation and efficiency.
• Install, replace, and upgrade HVAC components as required.
• Test electrical circuits and components to ensure proper operation and safety.
• Accurately document all work performed, including recommendations and outcomes.
• Adhere to safety, quality, and regulatory standards during all service calls.
• Work closely with sales and leadership teams to ensure seamless communication and customer satisfaction.

What We're Looking For:

• 3+ years of HVAC service experience strongly preferred.
• Strong diagnostic and troubleshooting skills with a solid technical foundation.
• EPA certification required; NATE certification is a plus.
• Proficiency with HVAC diagnostic tools and technology.
• Valid driver’s license with a clean driving record.
• Professional appearance, strong work ethic, and customer-first attitude.
• Ability to work independently while contributing to a high-performing team.

At Restivo's, we value skilled technicians as essential problem solvers and trusted experts. We offer the tools, resources, and opportunities for growth, allowing you to enhance your skills and advance your career in a supportive environment.

Restivo's Heating & Air Conditioning is an Equal Opportunity Employer.

All candidates must pass a comprehensive pre-employment screening upon hire, including a review of criminal and DMV history.