HVAC Service Technician

Super Service Today; Danvers (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Super Service Today is seeking experienced HVAC Service Technicians to diagnose, service, repair, and maintain residential HVAC systems while delivering excellent customer service.

You will work independently on service calls, explain conditions and options to customers, and ensure safety standards and paperwork are completed accurately.

Applicants should have EPA certification and 3+ years of experience; MA license preferred; valid driver’s license required.

Qualifications

• Minimum 3 years of HVAC service experience.
• EPA Certification required.
• HVAC license preferred (licensed candidates strongly encouraged to apply).
• Non-licensed technicians considered with strong experience and certifications.
• Strong diagnostic and problem-solving skills.
• Excellent communication and customer service skills.
• Valid driver’s license with a clear driving record.

Responsibilities

• Diagnose, service, and repair residential heating, ventilation, and air conditioning systems.
• Perform routine maintenance and system inspections.
• Troubleshoot electrical, mechanical, and control system issues.
• Clearly explain system conditions, repair options, and recommendations to customers.
• Complete service documentation accurately and timely.
• Maintain compliance with safety standards, local codes, and company policies.
• Represent Super Service Today professionally at all customer locations.

Skills

HVAC diagnostics

Customer service

Problem solving

Safety compliance

Job description

Position Summary

Super Service Today is seeking experienced HVAC Service Technicians to join our growing team. This role focuses on diagnosing, servicing, repairing, and maintaining residential HVAC systems while delivering an exceptional customer experience.

Key Responsibilities

• Diagnose, service, and repair residential heating, ventilation, and air conditioning systems
• Perform routine maintenance and system inspections
• Troubleshoot electrical, mechanical, and control system issues
• Clearly explain system conditions, repair options, and recommendations to customers
• Complete service documentation accurately and timely
• Maintain compliance with safety standards, local codes, and company policies
• Represent Super Service Today professionally at all customer locations

Qualifications

• Minimum 3 years of HVAC service experience
• EPA Certification required
• HVAC license preferred (licensed candidates strongly encouraged to apply)
• Non-licensed technicians considered with strong experience and certifications
• Strong diagnostic and problem-solving skills
• Excellent communication and customer service skills
• Valid driver’s license with a clear driving record

Preferred Skills

• Experience with residential systems
• Ability to work independently and manage service calls efficiently
• Familiarity with digital dispatching or service software (a plus)