HVAC Service Technician

Hidden Talent; Coolville (OH); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan with company contribution

Company vehicle

Uniforms

Tools and equipment provided

Paid time off

On-call compensation

Training and certification support

Descrizione del lavoro

Twin Oaks Refrigeration is seeking an HVAC Service Technician to install, maintain, diagnose, and repair residential and commercial heating, cooling, and refrigeration systems across a defined Southeast Ohio and West Virginia territory.

The role emphasizes field-based, customer-facing service with emphasis on safety, accurate documentation, and professional customer interactions. Requires EPA 608, 3+ years of field experience, and a valid OH driver’s license.

Competenze

• EPA Section 608 Universal Certification required within 60 days of hire.
• Experience diagnosing and repairing residential and light commercial HVAC systems.
• Valid Ohio driver’s license with clean driving record; company vehicle provided.
• Ability to read and interpret wiring diagrams, manuals, and specs.
• Physical ability to lift up to 75 lbs and work in varied conditions.
• Reliable, punctual, self-motivated with strong customer communication.

Mansioni

• Diagnose, service, and repair HVAC and refrigeration systems in residential and light commercial settings.
• Service refrigeration systems including walk-ins, reach-ins, and ice machines.
• Perform preventative maintenance under annual contracts and document work.
• Install new HVAC/refrigeration equipment and perform system startup and customer walkthrough.
• Respond to emergency calls; participate in on-call rotation.
• Maintain service vehicle, follow safety protocols including EPA 608 requirements.
• Document all work orders, parts, time, and signatures; use dispatch/invoicing platform.

Conoscenze

Customer communication

Self-motivated

Reading wiring diagrams

Reliability & punctuality

Time management

Formazione

EPA Section 608 Certification

NATE certification

Ohio HVAC Contractor License progress toward licensure

Strumenti

Field service software

Dispatch software

Generac generators

Carrier equipment

Descrizione del lavoro

Position Summary

The HVAC Service Technician is responsible for the installation, maintenance, diagnosis, and repair of residential and commercial heating, cooling, refrigeration, and ventilation systems. This is a field-based, customer-facing role covering a defined service territory in Southeast Ohio and West Virginia. The ideal candidate is technically strong, self-directed in the field, and committed to providing exceptional service on every call.

Key Responsibilities

• Diagnose, service, and repair residential and light commercial HVAC systems including furnaces, heat pumps, central air conditioning, ductless mini-splits, and ventilation equipment.
• Service and repair commercial refrigeration systems including walk-in coolers and freezers, reach-in refrigeration, ice machines, and rooftop commercial HVAC units.
• Perform preventative maintenance on HVAC and refrigeration systems under annual service contracts, documenting all work completed.
• Install new HVAC and refrigeration equipment at residential and commercial properties, including system startup, commissioning, and customer walkthrough.
• Respond to emergency service calls in a timely manner, including participation in an on-call rotation for after-hours emergencies.
• Accurately diagnose system issues and clearly communicate findings and repair options to customers in a professional manner.
• Complete all service documentation including work orders, parts used, time on site, and customer signatures using the company dispatch and invoicing platform.
• Maintain a clean, organized, and fully stocked service vehicle at all times.
• Follow all safety protocols including refrigerant handling procedures under EPA Section 608 requirements, electrical safety standards, and ladder and fall protection guidelines.
• Support generator installation and service work as needed, including Generac residential and commercial standby systems.
• Represent Twin Oaks Refrigeration professionally at all times - appearance, communication, and workmanship reflect the company's reputation in the community.

Required Qualifications

• Minimum 3 years of field experience in HVAC installation and service.

Job Description

• EPA Section 608 Universal Certification - required prior to or within 60 days of hire.
• Demonstrated proficiency in diagnosing and repairing residential and commercial HVAC systems.
• Valid Ohio driver's license with a clean driving record - company vehicle provided.
• Ability to read and interpret wiring diagrams, equipment manuals, and installation specifications.
• Physical ability to perform the duties of the role including lifting up to 75 lbs., working in confined spaces, climbing ladders, and working in varying weather conditions.
• Reliable, punctual, and self-motivated with the ability to manage a daily schedule of service calls independently.
• Strong customer communication skills - able to explain technical issues clearly and build trust with commercial and residential clients.

Preferred Qualifications

• NATE (North American Technician Excellence) certification in one or more specialty areas.
• Experience with commercial refrigeration systems - walk-in coolers, reach-in refrigeration, ice machines.
• Familiarity with Carrier equipment and controls.
• Experience with Generac standby generator installation and service.
• Ohio HVAC Contractor License or progress toward licensure.
• Experience using field service or dispatch software for job documentation.

Compensation & Benefits

Competitive compensation package designed to attract experienced technicians who want to build a long-term career with a growing company.

• Base pay Competitive hourly rate - commensurate with experience and certifications
• Pay structure Biweekly direct deposit
• Annual bonus Performance-based bonus program - paid annually
• Health insurance Group health insurance - employer contributionprovided
• Dental & vision Available through company benefits plan
• Retirement 401(k) plan with company contribution
• Company vehicle Fully equipped service van provided for all field work
• Uniforms Company uniforms provided
• Tools Specialized tools and diagnostic equipment provided
• PTO Paid time off - accrued annually
• On-call compensation Additional compensation for on-call rotation shifts
• Training Manufacturer training and certification support - Carrier, Generac

Work Environment & Schedule

This is a full-time field-based position. Technicians work independently in the field across the Twin Oaks service territory covering Athens, Meigs, Gallia, Morgan, and Washington counties in Ohio, and adjacent West Virginia communities. The standard schedule is Monday through Friday with rotating on-call availability for after-hours emergencies.

The role involves working in residential homes, commercial properties, school facilities, restaurants, convenience stores, and other commercial environments. Technicians are expected to represent Twin Oaks professionally in all customer interactions.

Why Us

• Stable, established business with 40+ years of operation and a loyal customer base - you are joining a company with deep roots in the region, not a startup.
• Growth opportunity - Twin Oaks is under new ownership and actively building its team. Technicians who join now have the opportunity to grow with the company as it expands.
• No politics, no corporate hierarchy - you report to a field service manager who has been in your shoes, and ownership that values what you do.
• Your territory is yours - once you have built relationships in the field, you are the face of Twin Oaks for those customers. We believe in giving technicians ownership of their accounts.
• Recognized name and manufacturer authorizations - Generac and Carrier authorizations mean you are doing warranty-backed work for the leading brands, which commands premium service rates and protects your earnings.
• The community knows us - in Southeast Ohio, Twin Oaks is the name people call. You will not spend your day knocking on doors.