HVAC Service Tech | In-Home Diagnostics & Customer Solutions

Pipedreams; Longmont (CO); On-site; USD 35,000 - 100,000; Full time

Job summary

Pipedreams is hiring an HVAC Service technician for full-time in Longmont, CO. You will diagnose and repair heating and cooling systems, guide customers to informed buying decisions, and collaborate with service teams on scheduling and training.

Responsibilities include on-site service calls, upselling suitable products and financing/maintenance plans, and mentoring apprentices to ensure quality repairs and installations. A professional, customer-focused approach is essential.

Qualifications

• HVAC diagnostic and repair experience.
• Ability to discuss financing options and maintenance plans.
• Effective communication to upsell appropriate products and services.
• Maintain professional on-site appearance and organized work area.

Responsibilities

• Diagnose and repair heating and cooling systems on in-home service calls.
• Establish rapport with customers to sell the right products and services.
• Ask lifestyle questions to troubleshoot and correctly address malfunctions.
• Educate customers on financing options and maintenance plans.
• Explain replacement opportunities for aging or inefficient systems.
• Strive to exceed revenue goals and deliver professional service.
• Coordinate with customer service and dispatch for smooth operations.
• Keep job site and truck clean and organized.
• Participate in trainings, meetings, and events.
• Mentor apprentices to ensure quick, accurate repairs and installations.

Skills

HVAC troubleshooting

Sales skills

Customer service

Problem solving

Job description

Pipedreams is hiring an HVAC Service technician for full-time in Longmont, CO. You will diagnose and repair heating and cooling systems, guide customers to informed buying decisions, and collaborate with service teams on scheduling and training.

Responsibilities include on-site service calls, upselling suitable products and financing/maintenance plans, and mentoring apprentices to ensure quality repairs and installations. A professional, customer-focused approach is essential.