HVAC Service Tech

Socket.dev; Las Vegas (NV); On-site; USD 55,000 - 150,000; Full time

Benefits offered by this job

Training pay (4–6 weeks)

Performance-based pay (commission)

Medical and dental insurance

401(k) with company match

1 week PTO & paid holidays

Company van, phone, and tablet

Tools and equipment support

In-house training and leadership dev.

Job summary

Sierra Air Conditioning & Plumbing in Las Vegas is seeking an HVAC Service Technician who will diagnose systems, educate customers on improvements, and generate opportunities for the sales team. You will deliver a high-quality service experience, communicate clearly, and maintain professionalism on every call.

The role emphasizes trust, education, and helping customers make informed decisions, with ongoing training and leadership development as part of our growth culture.

Qualifications

• EPA Universal Certification is required.
• HVAC or related technical experience is required.
• 21+ years old with a valid driver’s license and insurable record.
• Ability to pass a background check and pre-employment drug screen.

Responsibilities

• Diagnose system performance and identify opportunities for improvement.
• Educate customers on solutions and improvements.
• Generate opportunities (TGLs) for the sales team.
• Deliver a professional, high-quality service experience.
• Perform routine inspections, diagnostics, and light service work.
• Build rapport and trust with customers on every visit.

Skills

Strong customer communication

Explain technical concepts clearly

Detail-oriented

Willingness to learn

Professional image on customer calls

Tools

OSHA 10 Certification

Job description

At Sierra Air Conditioning & Plumbing, we’ve built a reputation for excellence in Las Vegas by delivering high-quality service and putting our customers first.

We’re looking for an HVAC Service Technician who takes pride in their work, communicates with confidence, and delivers a top-tier customer experience on every call.

This role is more than just technical work—you are the face of the company in the home, responsible for identifying opportunities, educating customers, and representing our standard of excellence.

If you are driven, detail-oriented, and customer-focused, this is your opportunity to join a high-performing team.

What You’ll Get

Compensation & Benefits:

• Training Pay (4-6 weeks): $16 - $25 per hour
• After Training: Performance-based pay (commission structure)
• Annual Earning Potential: $55,000 - $150,000+
• Medical and dental insurance
• 401(k) with company match
• 1 week PTO & paid holidays

Tools & Support:

• Company van, phone, and tablet
• ServiceTitan software
• Dedicated parts department and parts runners
• Tool assistance and equipment support

Growth & Development:

• In-house training (classroom, hands-on lab, mock attic/roof scenarios)
• Ongoing technical and communication coaching
• Leadership development

Team & Culture:

• Strong team environment focused on performance and accountability
• Year-round work and career stability
• Incentives, spiffs, and bonus opportunities
• Company events, meals, and team bonding
• In-house gym and uniform laundry, First Fridays

The Role (What You’ll Own)

This is not a high-pressure sales role - this is about education, trust, and helping customers make informed decisions.

You will:

• Diagnose system performance and identify opportunities
• Educate customers on solutions and improvements
• Generate opportunities (TGLs) for the sales team
• Deliver a professional, high-quality service experience

Key Responsibilities

Service & Technical Execution:

• Perform routine inspections, diagnostics, and light service work
• Identify system inefficiencies and performance issues
• Maintain high-quality workmanship and attention to detail

Customer Experience:

• Build rapport and trust with customers on every visit
• Clearly explain findings and recommendations
• Deliver a consistent 5-star service experience

Performance & Accountability:

• Create TGLs (Tech-Generated Leads) for Comfort Advisors
• Take ownership of performance, productivity, and results
• Continuously improve through training and coaching

Communication & Teamwork:

• Communicate effectively with dispatch and internal teams
• Accurately document job notes and service recommendations
• Represent company standards and professionalism at all times

Standards & Consistency:

• Follow all safety protocols and company processes
• Maintain clean, organized work environments
• Participate in ongoing training and development

What We’re Looking For

• 21+ years old with a valid driver’s license and insurable record
• Ability to pass a background check and pre-employment drug screen (including marijuana)
• EPA Universal Certification: Required
• OSHA 10 Certification: ____________________
• HVAC or related technical experience: ____________________
• Strong customer communication and relationship-building skills
• Ability to explain technical concepts in simple, clear language
• Detail-oriented, observant, and solution-focused
• Positive attitude and willingness to learn

Important:

• This is NOT a high-pressure sales role
• You are the eyes and ears in the field - identifying issues and opportunities
• Success in this role comes from trust, education, and consistency
• You help customers solve problems - just fix equipment

Ready to Grow With Us?

Bring your curiosity, professionalism, and drive—we’ll provide the training, tools, leadership, and opportunity to build a long-term career with strong earning potential.