HVAC Service Supervisor

KB Complete Plumbing; Mission (KS); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Job summary

KB Complete Plumbing seeks an experienced HVAC Service Supervisor in Mission, KS to lead field techs in repairs, maintenance, and customer service. You will manage scheduling, coaching technicians, and improve workflows with Service Manager inputs.

EPA licensing and a valid driver's license are required; strong communication is essential. Competitive pay ($30-$35/hr) plus weekly commissions, opportunities for growth, and a stability-driven team culture.

Qualifications

• HS diploma or GED with HVAC training; 5-7 years' HVAC experience
• 2-5 years as a supervisor or training position
• EPA licensing and safety certifications required; valid driver's license
• Skilled at servicing HVAC systems and related components; reading wiring diagrams

Responsibilities

• Lead repairs and routine maintenance of heating, cooling, ventilation systems and accessories.
• Maintain accurate inventory and complete electronic documentation for records.
• Provide excellent customer service and maintain high customer satisfaction.
• Foster a positive learning environment for technicians and provide coaching.
• Collaborate with Service Manager to improve workflows and processes for better efficiency.

Skills

HVAC experience

Supervisory experience

EPA licensing

Driver's license

Electrical troubleshooting

Reading wiring diagrams

Communication skills

Flexible schedule

Education

HS Diploma or GED

Technical training certification

Job description

Overview

KB Complete-

HVAC Service Supervisor $30-35/hr+ weekly commission!

KB Complete operates with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.

We are honest, professional, and hard working. We strive for excellence and are loyal and committed to our customers and one another. Our new and long-time customers choose us because we will only send the best in the industry to their homes to solve their service needs.

Responsibilities:

• Complete necessary repairs and routine maintenance of systems for all heating, air conditioning, ventilation as well as accessories in a timely and accurate manner.
• Maintain accurate inventory of all HVAC resources as well as completing all necessary electronic documentation for record keeping.
• Responsible for delivering excellent customer service and maintain high levels of overall customer satisfaction.
• Creating a positive learning environment in field for ongoing training with a team of technicians
• Coaching mentor and track team progress to achieve daily and monthly goals that are in line with company and department initiatives.
• Work with Service Manager and Training Manager to develop industry leading processes for overall better workflow and customer satisfaction.
• Provide solutions to customer concerns by analyzing, diagnosing in a professional timely and accurate manner. Promoting products, services including specifically replacement pro

Qualifications:

• High School Diploma for GED with additional training and 5-7 years’ experience in HVAC. Technical training certification required.
• 2-5 year experience as a supervisor or training position
• Must possess all valid licensing or certification for EPA and safety requirements including a valid driver’s license.
• Skilled at servicing heating, air conditioning, ventilation equipment as well as related accessories
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
• Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment.
• Effective communication skills to communicate with external and internal customers. The ability to resolve customer concerns or complaints.
• Ability to work a flexible schedule to meet the demands of customers during peak seasons with an on‑call rotation as needed.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
• Prolonged periods of standing, kneeling, and bending.
• Ability to work at heights (e.g., ladders, elevated plat forms).
• Manual dexterity to handle electrical tools and equipment.
• Ability to work in various weather conditions when performing outdoor installations.

Benefits:

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
• Savings Accounts: FSA and HSA contribution options
• Retirement: 401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

• Paid time off and holidays
• Paid parental leave

Growth and Training Opportunities:

• Tuition Reimbursement
• On-going training and development

Requirements:

• Valid Driver’s License (required)
• To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

KB Complete is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.