HVAC Service Supervisor

ECI Comfort; Langhorne (Bucks County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Top Salary Potential and Bonuses

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Paid time off

Paid Vacation, Sick Days & Training

Training & development

Tuition assistance

Vision insurance

Wellness resources

Company vehicle

Uniforms

Job summary

ECI Comfort, a family-owned HVAC service company in Bucks County, is seeking a Service Supervisor to provide oversight of the service department. This role requires a seasoned professional with at least ten years of experience in HVAC or heating oil. The Supervisor will mentor technicians, develop schedules, and act as a liaison between management and clients to ensure high-quality service. Flexible hours and training for career advancement are offered in this rewarding position.

Qualifications

• Ten or more years of experience in HVAC and/or heating oil industries.
• Results-oriented, energized, and comfortable advising clients.
• Ability to delegate tasks and make improvements to efficiency.

Responsibilities

• Provide oversight of the service department.
• Develop and monitor schedules.
• Provide technical training and mentor junior technicians.
• Act as liaison between management, field staff, and client to achieve quality.
• Inject energy, enthusiasm, and a take-charge attitude.
• Advise clients, delegate tasks, drive changes.

Skills

Technical skills

Communication skills

Attention to detail

Client advising

Task delegation

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Top Salary Potential and Bonuses
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Paid Vacation, Sick Days & Training
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources
• Company vehicle
• Uniforms

Job Overview

Come join our dedicated team of HVAC specialists during an exceptional time of company growth. ECI Comfort seeks qualified candidates to fill our Service Supervisor position to support our Service Manager and provide back-office support and training for our service technicians in the field while handling technical support to our customer base and staff both on the phone, online, and at times on site.

This is a perfect opportunity for a seasoned professional looking to transition from the truck to an inside management role. ECI will provide the necessary Career Training for a successful path from the trenches to a field supervisor and ultimately out of the truck. Flexible hours are available but we are looking for someone who would be interested in helping build out and oversee our off‑hour shifts, which includes a pay differential bonus.

Responsibilities

• Provide oversight of the service department.
• Develop and monitor schedules.
• Provide technical training and mentor junior technicians.
• Act as liaison between management, field staff, and client to achieve the highest level of quality and customer satisfaction.
• Inject energy, enthusiasm, and a take‑charge attitude to improve efficiency and departmental metrics.
• Advise clients about their options, delegate tasks among employees, and drive changes to improve effectiveness.

Qualifications

• Highest level of technical skills.
• Strong communication skills and attention to detail.
• Ten or more years of experience in the HVAC and/or heating oil industries.
• Results‑oriented, energized, and comfortable advising clients.
• Ability to delegate tasks and make improvements to efficiency.

Company

ECI Comfort is a family‑owned and operated company located in Lower Bucks County, PA. We provide fuel oil, HVAC service & replacement as well as custom installations throughout the Delaware Valley. We are dedicated to a culture that attracts the highest quality employees and truly believes that our success depends on our talented team.