HVAC Service & Sales Leader

Sunset Heating, Cooling, & Plumbing; Portland (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

Sunset Heating, Cooling & Electrical, a Portland-based HVAC leader with a century-long heritage, seeks an experienced HVAC Sales/Service Manager to lead our field service team and uphold service excellence.

You will mentor technicians, oversee daily scheduling, handle complex diagnostics, and drive customer satisfaction while maintaining safety and quality standards in a fast-paced, growth-focused environment.

Qualifications

• 5+ years of HVAC field experience with strong technical expertise.
• Previous leadership, supervisory, or team management experience preferred.
• Excellent communication and coaching skills.
• Ability to thrive in a fast-paced, performance-driven environment.
• Commitment to safety, quality workmanship, and customer satisfaction.

Responsibilities

• Lead, coach, and support a team of HVAC service technicians.
• Provide hands-on diagnostics and support for complex service calls.
• Monitor performance and identify training opportunities.
• Oversee daily service scheduling and job coordination.
• Maintain accurate records of field activities and outcomes.
• Uphold safety standards and regulatory compliance.

Skills

HVAC Expertise

Team Leadership

Customer Service

Diagnostics & Troubleshooting

Safety Compliance

Job description

Sunset Heating, Cooling & Electrical, a Portland-based HVAC leader with a century-long heritage, seeks an experienced HVAC Sales/Service Manager to lead our field service team and uphold service excellence.

You will mentor technicians, oversee daily scheduling, handle complex diagnostics, and drive customer satisfaction while maintaining safety and quality standards in a fast-paced, growth-focused environment.