HVAC Service Manager | Six-Figure Pay + Bonus + Vehicle

Abacus Plumbing; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Gas card & toll tag

PTO Plan

Health, Vision and Dental plans

401K Retirement Plan with company 30%"

Life Insurance

Short-Term Disability

Long-Term Disability

FSAs/EAP/Identity Theft

Job summary

Abacus Plumbing is seeking an HVAC Service Manager to lead daily field operations, drive technician development, and coordinate vendor meetings while ensuring exceptional customer service across our team in Houston.

The role focuses on growing department sales through training, maintaining operational excellence, and coaching technicians on revenue growth. A competitive six-figure compensation package accompanies comprehensive benefits and career growth opportunities.

Qualifications

• High School Diploma or equivalent; Bachelor's preferred.
• Minimum of 5 years HVAC experience.
• Lennox and Carrier knowledge preferred.
• Experience with implementing training programs and developing teams.
• Strong knowledge of troubleshooting HVAC systems, in the field & over the phone.
• Proficient in Microsoft Office.
• Heavy residential experience.
• Excellent leadership skills and a team mentality.
• Understanding of general HVAC design and costs.
• Positive energy and sales-driven mindset.
• Ability to prioritize, set goals, and manage multiple tasks.

Responsibilities

• Develop a culture of performance excellence to encourage employment growth.
• Drive the HVAC department sales through training and development of the field technicians.
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting.
• Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue.
• Provide a constant flow of product and sales training.
• Promote lead generation.
• Monitor and control call backs and warranties.
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction.

Skills

Leadership

Staff training

Customer service

Problem solving

Time management

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Abacus Plumbing is seeking an HVAC Service Manager to lead daily field operations, drive technician development, and coordinate vendor meetings while ensuring exceptional customer service across our team in Houston.

The role focuses on growing department sales through training, maintaining operational excellence, and coaching technicians on revenue growth. A competitive six-figure compensation package accompanies comprehensive benefits and career growth opportunities.