HVAC Service Manager

Staff Management | SMX; Tempe (AZ); On-site; USD 62,826 - 89,480; Full time

Benefits offered by this job

Medical / Dental Insurance

Life Insurance

Paid Time Off

Advancement Opportunities

Job summary

A leading workforce management company is seeking an experienced Commercial HVAC Service Manager for its Tempe location. This pivotal role focuses on operational excellence, profitable growth, and customer satisfaction. Responsibilities include overseeing service operations, leading a team, developing sales strategies, and managing key client relationships. Ideal candidates will have significant HVAC experience and strong leadership skills, along with proficiency in service management software. Competitive pay and benefits offered.

Qualifications

• Minimum 5-7 years of commercial HVAC experience.
• Demonstrated success in service operations and new business development.
• Strong understanding of commercial HVAC systems and maintenance agreements.
• Proficiency in service management and CRM software.

Responsibilities

• Oversee all aspects of commercial HVAC service operations.
• Pursue and secure new commercial service accounts.
• Lead, train, and motivate service technicians and dispatchers.
• Serve as a primary point of contact for key commercial clients.
• Assist with budgeting, forecasting, and financial reporting.
• Enforce safety policies and procedures.

Skills

Commercial HVAC experience

Sales and business development

Leadership and communication

Service management software proficiency

Education

High School Diploma or GED

Tools

Service Titan

Job description

Overview

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment. We are seeking an experienced and driven Commercial HVAC Service Manager to lead and grow our service department. This pivotal role is responsible for operational excellence, profitable growth, and ensuring unparalleled customer satisfaction. You will oversee all day‑to‑day service operations, directly lead and mentor our field service team, and play a crucial role in business development by driving new account sales and strengthening client relationships.

Interested applicants should send their resume to [e-mail].

Perks & Benefits

Other on the spot perks, Medical / Dental Insurance, Life Insurance, Paid Time Off, Advancement Opportunities.

Shift

1st Shift.

Employment Types

Full Time, Direct Hire.

Pay Rate

Duties

• Operations & Management: Oversee all aspects of commercial HVAC service operations, including maintenance, repairs, and emergency response.
• Sales and Business Development: Actively pursue and secure new commercial service accounts through prospecting, networking, and relationship building.
• Leadership & Team Development: Lead, train, and motivate service technicians, dispatchers, and coordinators to achieve departmental objectives.
• Customer Relations: Serve as a primary point of contact for key commercial clients. Respond to escalating service issues and ensure timely resolution.
• Financial & Administrative: Assist the Director with budgeting, forecasting, and financial reporting for the service department.
• Safety & Compliance: Enforce safety policies and procedures to ensure a zero‑incident culture.

Position Requirements

• Minimum 5‑7 years of commercial HVAC experience, including 2‑3 years in a supervisory or management role.
• Demonstrated success in HVAC service operations and new business development or sales.
• Strong understanding of commercial HVAC systems, maintenance agreements, and service delivery models.
• Proven ability to drive sales growth and maintain strong customer relationships.
• Excellent leadership, communication, and interpersonal skills.
• Strong business acumen with the ability to manage budgets, pricing, and profitability.
• Proficiency with service management and CRM software (e.g., Service Titan, or similar).
• EPA certification and HVAC licensing preferred.

Other Requirements

Background Check, Drug Test, Must be at least 18 years old. Required education: HS Diploma or GED.

Work Location

Tempe Mechanical, Tempe, AZ 85284.

Equal Opportunity Employment

SMX, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Accommodations

Accommodations are available on request for candidates taking part in the selection process. If you require disability‑related accommodation during the recruitment process, please contact your recruiter or Employee Relations at [e-mail] or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability‑related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.