HVAC Service Manager

ARS; Stoughton (MA); Sur place; USD 120 000 - 125 000; Plein temps

Avantages offerts par ce poste

Insurance access after 31 days of this

Low-cost medical insurance starting at

Dental and vision insurance

HSA or FSA

401(k) with company match

Paid time off & holiday pay

Company-paid life insurance

Résumé du poste

ARS-Rescue Rooter, a leading HVAC, plumbing, and electrical services provider, seeks an HVAC Service Manager – Residential to lead a service team in delivering top-quality, compliant work. You will oversee daily operations, manage budgets, and coach technicians to meet performance goals.

With 5+ years in HVAC service leadership, you will drive safety, scheduling efficiency, and customer satisfaction while coordinating with dispatch and monitoring KPIs.

Qualifications

• Minimum 5+ years in HVAC service leadership.
• Strong knowledge of gas piping, electricity, plumbing, and air flow.
• Proven ability to manage people, operations and budgets.

Responsabilités

• Lead and manage the HVAC service team including hiring, scheduling, training, performance management, and coaching.
• Oversee daily operations to ensure safe, efficient, high-quality service delivery.
• Monitor labor costs, materials, equipment, and expenses to meet margins.
• Resolve customer issues and ensure top-tier customer satisfaction.
• Coordinate with dispatch to optimize technician selection and scheduling.

Connaissances

Leadership

Budget management

Operations management

Customer service

Safety & compliance

Communication

Scheduling coordination

Outils

Scheduling software

Description du poste

Company Name: ARS-Rescue Rooter

Overview

Pay: $120,000-125,000 per year Sign On Bonus - $5000Industry: HVAC Residential ServiceJob Title: HVAC Service Manager - ResidentialAmerican Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

What We Offer:

• Insurance access after 31 days of employment
• Low-cost medical insurance (starting at ~$5/week)
• Dental and vision insurance options
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off & holiday pay
• Company-paid life insurance

Responsibilities

What You’ll Do:

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching
• Oversee daily operations to ensure safe, efficient, and high-quality service delivery
• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits
• Resolve customer issues and ensure top-tier customer satisfaction
• Coordinate with dispatch to optimize technician selection and scheduling
• Conduct job site inspections and monitor workmanship standards
• Track departmental operations, inventory, tools, vehicles, and maintenance
• Ensure compliance with safety regulations, company policies, and local codes
• Provide ongoing on-the-job training and development for technicians
• Lead weekly technician meetings and monitor key performance indicators (KPIs)

Qualifications

What You’ll Bring:

• 5+ years of HVAC service experience
• Strong knowledge of gas piping, electricity, plumbing, and air flow
• Valid driver's license with a good driving record
• Strong leadership, communication, computer, and math skills
• Ability to manage people, operations, and budgets effectively
• Must pass background and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum.

ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

Privacy policy available upon request.