HVAC SERVICE MANAGER

C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling, LLC.; Springfield (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

C.D. Shanahan’s HVAC, Plumbing, Electrical & Remodeling, LLC in Springfield, VA is seeking an experienced HVAC Service Manager to lead and grow the residential service department.

You will drive daily operations, mentor technicians, and implement processes that improve quality and profitability. The role requires a proven leader who can own outcomes, hold teams accountable, and develop talent while managing service calls, providing repair options, and expanding service offerings to maximize

Responsibilities

• Review 100% of completed HVAC service calls, ensuring every job meets company expectations for quality, documentation, customer communication, and follow-through.
• Conduct daily technician debriefs and review diagnostic findings, photographs, equipment information, completed checklists, estimates, and job summaries.
• Ensure technicians present appropriate repair options, maintenance agreements, and qualified replacement opportunities while on-site.
• Verify customer approvals, signatures, deposits

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

HVAC Service Manager

C.D. Shanahan’s HVAC, Plumbing, Electrical & Remodeling, LLC

Location: Springfield, VA | Northern Virginia

Employment Type: Full-Time

Compensation: Competitive Base Salary + Commission Incentives + Performance Bonuses

About Our Company

C.D. Shanahan’s is a growing, locally owned HVAC, plumbing, electrical, and remodeling company serving Northern Virginia, Washington, D.C., and Maryland.

We are seeking an experienced, motivated, and results-driven HVAC Service Manager to lead, develop, and grow our residential HVAC service department.

We are looking for more than someone who can manage a schedule or answer technical questions. We want a leader who takes ownership, holds themselves and their team accountable, develops strong technicians, improves daily operations, and actively drives department growth and profitability.

This is an opportunity for someone who wants to help build a high-performing service department, make meaningful decisions, and be rewarded for measurable results.

Key Responsibilities

Service Call Review & Quality Control

• Review 100% of completed HVAC service calls, ensuring every job meets company expectations for quality, documentation, customer communication, and follow-through.
• Conduct daily technician debriefs and review diagnostic findings, photographs, equipment information, completed checklists, estimates, and job summaries.
• Ensure technicians present appropriate repair options, maintenance agreements, and qualified replacement opportunities while on-site.
• Verify customer approvals, signatures, deposits