HVAC Service Manager

Leoforce; Phoenix (AZ); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vehicle allowance

Job summary

Leoforce is seeking an HVAC Service Manager in the Phoenix area. The role requires senior-level experience with a strong leadership background, focusing on servicing commercial HVAC systems and maintaining excellent customer relations.

The position entails managing the service department, guiding technicians, and ensuring safe, high-quality work while driving productivity and customer satisfaction. Tempe, AZ location with a competitive salary package is offered.

Qualifications

• Leadership experience guiding HVAC service teams.
• Proven ability to manage customer relations and deliver exceptional service.
• Strong communication skills with customers and team members.
• Extensive knowledge of commercial HVAC systems, controls, and troubleshooting.

Responsibilities

• Oversee day-to-day HVAC service operations.
• Ensure timely, high-quality HVAC service delivery.
• Develop plans to boost productivity and customer satisfaction.
• Provide technical guidance to the service team.
• Handle customer inquiries and build strong relationships.
• Coordinate training programs for technicians.
• Collaborate with other departments to ensure timely project completion.
• Maintain safety compliance and stay updated on industry trends.

Skills

Leadership

Customer relations

Communication

HVAC expertise

Safety compliance

Training skills

Job description

HVAC Service Manager

Phoenix,AZ, US

6937420

19 hours ago

Job Description

Experience: Senior Level

Salary: $95,000 - $140,000 per year

Job Details

We are currently seeking a skilled and dedicated HVAC Service Manager for our client in Tempe, AZ. The ideal candidate will have a proven track record in a leadership role, with a minimum of 4 years' experience, and be adept at fostering positive customer relations.

Responsibilities:

1. Overseeing and managing the day-to-day operations of the HVAC service department.
2. Ensuring all HVAC services are delivered in a timely and efficient manner, meeting the highest quality standards.
3. Developing and implementing strategic plans to enhance productivity, efficiency, and overall customer satisfaction.
4. Providing technical guidance and support to the HVAC service team, fostering a collaborative and positive working environment.
5. Handling customer inquiries, resolving issues, and building strong customer relationships through exceptional service.
6. Managing and coordinating training programs for service technicians to enhance their skills and knowledge.
7. Collaborating with other departments and stakeholders to ensure smooth operation and timely completion of projects.
8. Ensuring compliance with all safety regulations and maintaining up-to-date knowledge of industry trends and advancements.

Qualifications:

1. A minimum of 10+ years of experience in the HVAC industry, with at least 4 years in a leadership role.
2. Strong understanding of commercial HVAC systems, controls, and troubleshooting practices.
3. Proven experience in customer relations, with the ability to handle customer inquiries and issues effectively and professionally.
4. Excellent leadership and team management skills, with the ability to motivate and guide a team to achieve high performance.
5. Strong technical skills, with the ability to provide guidance and support to the service team.
6. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
7. Proven ability to develop and implement strategic plans to enhance productivity, efficiency, and customer satisfaction.
8. Strong problem-solving skills, with a proactive approach to identifying and resolving issues.
9. Knowledge of safety regulations in the construction industry and experience in ensuring compliance.
10. Willingness to stay updated with industry trends and advancements and to participate in ongoing learning and development opportunities.

A bit about us:

We are a leading mechanical contractor providing high-quality HVAC, plumbing, and mechanical solutions for commercial and industrial projects. Our teams focus on safety, craftsmanship, and reliability, delivering projects on time and with exceptional attention to detail. With a strong commitment to customer service and long-term partnerships, we support new construction, renovations, and ongoing service needs with dependable, skilled professionals.

Why join us?

• Competitive base salary + performance bonuses
• Comprehensive benefits (medical, dental, vision, retirement)
• Company vehicle or vehicle allowance (if applicable)
• Career growth opportunities into operations or branch leadership
• Supportive culture with a focus on training, safety, and technician development

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