HVAC Service Manager

W3Global; Marietta (GA); On-site; USD 81,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Career growth

Leadership opportunities

Job summary

W3Global in Marietta/Atlanta, GA seeks an experienced HVAC Service Manager to lead residential and commercial service operations in the Atlanta area. This hands-on role requires strong technical knowledge, service leadership, and the ability to manage technicians, field operations, and large-scale commercial projects.

You will drive department performance, ensure codes and safety standards, mentor technicians, support growth, and collaborate with leadership to improve efficiency and

Qualifications

• 7+ years of verifiable HVAC Service Manager experience.
• Current Georgia Conditioned Air Contractor license.
• TN HVAC/Mechanical Contractor license is a strong plus.
• Experience managing both residential and commercial HVAC systems and operations.
• Experience overseeing large-scale commercial HVAC work and complex projects.
• Strong technical knowledge of HVAC systems and related equipment.
• Proven leadership, coaching, and ability to manage technicians and dispatch.

Responsibilities

• Manage day-to-day operations of the HVAC service department.
• Oversee residential and commercial HVAC service operations and projects.
• Schedule and coordinate technicians and field personnel for efficiency.
• Provide technical guidance and troubleshooting support to technicians.
• Ensure work meets HVAC codes, safety standards, and regulatory requirements.
• Maintain compliance with Georgia licensing requirements.
• Monitor job quality, productivity, profitability, and customer satisfaction.
• Review estimates, invoices, reports, and project documentation for accuracy.
• Train, mentor, and develop HVAC technicians; manage performance.

Skills

HVAC service management

GA Conditioned Air License

TN license a plus

Residential & commercial HVAC

Team leadership

Dispatch operations

Code compliance

Job description

HVAC Service Manager - Industrial/Mechanical Contractor

Location: Marietta / Atlanta, GA | On-site | Full-Time

Salary: DOE

Job Summary

We are seeking an experienced HVAC Service Manager to lead and oversee residential and commercial HVAC service operations in the Atlanta area. This role is ideal for a hands‑on leader with extensive HVAC service management experience, strong technical knowledge, and the ability to manage technicians, field operations, and large‑scale commercial projects.

The successful candidate will be responsible for driving service department performance, maintaining quality and compliance standards, developing technicians, and supporting the continued growth of the HVAC division.

Key Responsibilities

• Manage the day-to-day operations of the HVAC service department.
• Oversee residential and commercial HVAC service operations, including larger commercial facilities and projects.
• Schedule and coordinate technicians and field personnel to maximize operational efficiency.
• Provide technical guidance, troubleshooting support, and leadership to service technicians.
• Ensure all work meets applicable HVAC codes, safety standards, permitting requirements, and regulatory guidelines.
• Maintain compliance with Georgia Conditioned Air Contractor licensing requirements.
• Monitor job quality, productivity, profitability, and customer satisfaction.
• Review estimates, invoices, service reports, job documentation, and project requirements for accuracy.
• Train, mentor, and develop HVAC technicians while maintaining accountability and performance standards.
• Assist with hiring, onboarding, performance management, and employee development.
• Oversee inventory, tools, and equipment required for service operations.
• Collaborate with company leadership to improve operational efficiency and support business growth.

Qualifications

• Minimum of 7+ years of verifiable experience specifically as an HVAC Service Manager.
• Must hold a current Georgia Conditioned Air Contractor license appropriate for the scope of work.
• Current Tennessee HVAC/Mechanical Contractor license is a strong plus.
• Candidates holding applicable contractor licenses in both Georgia and Tennessee may be considered for expanded leadership responsibilities.
• Extensive experience managing both residential and commercial HVAC systems and operations.
• Demonstrated experience overseeing large-scale commercial HVAC work and complex projects.
• Strong technical knowledge of HVAC systems, conditioned air systems, and related equipment.
• Proven experience managing HVAC service technicians, field personnel, and dispatch operations.
• Strong troubleshooting, problem-solving, and decision-making abilities.
• Ability to coach, train, develop, and hold technicians accountable.
• Knowledge of applicable HVAC codes, safety requirements, permitting, and regulatory compliance.
• Excellent leadership, communication, organizational, and customer service skills.
• Valid driver's license with a clean driving record.
• Must be able to pass a background check and drug screening.

Ideal Candidate Profile

We are looking for a hands‑on HVAC leader who understands both the technical and operational aspects of running a successful service department.

The ideal candidate will have experience overseeing everything from residential service calls to significant commercial HVAC projects. They should be comfortable leading experienced technicians, resolving complex field issues, maintaining service quality, managing operational performance, and supporting business expansion.

Compensation & Benefits

• Annual salary: $81,000-$115,000, based on experience.
• Performance-based bonus opportunities.
• Medical, dental, and vision insurance.
• Retirement benefits.
• Paid time off.
• Opportunities for career growth and advancement.
• Potential for expanded leadership responsibilities for candidates holding applicable HVAC/Mechanical contractor licenses in both Georgia and Tennessee.