HVAC Service Manager

Absolute Services; Louisville (KY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development

Paid Holidays

Paid Time Off (PTO)

Job summary

A HVAC services company in Louisville, KY, is searching for an enthusiastic HVAC Manager to oversee a team and ensure quality service delivery. Responsibilities include managing technicians, conducting field safety inspections, and enhancing customer satisfaction through effective coaching and training. The ideal candidate should possess strong organizational and diagnostic skills, a valid driver's license, and the ability to handle heavy equipment. This role also emphasizes leadership in a challenging environment.

Qualifications

• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Valid drivers’ license and ability to pass background test and drug screen.

Responsibilities

• Daily management of high-volume service department, HVAC service technicians and staff.
• Evaluate workload and schedule of service work.
• Train a team of techs on technical and sales knowledge.
• Communicate with customers and office staff.
• Report on team performance.

Skills

Organizational leadership

Technical background

Communication skills

Sales-driven

Job description

Absolute Services is looking for a a self-motivated HVAC Manager with a positive attitude to join our growing and dedicated HVAC Team.

The HVAC Manager is primarily responsible to supervise all technicians and helpers. Facilitates quality/field safety inspections and completes customer service calls to job sites in customer homes. Coach and train technicians on customer service, technical & mechanical knowledge, and company products and services. Recruits, trains, and retains technicians and customer satisfaction.

• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

Responsibilities:

• Daily management of high-volume service department, HVAC service technicians and staff
• Evaluate workload and schedule of service work in a way that best utilizes service technicians.
• Hire, lead, and train a team of techs on technical and sales knowledge.
• Knowledgeable on how to teach sales and new techniques.
• Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
• Report on team performance.
• Properly and efficiently document all calls/jobs to the company's requirements
• Stay up to date on current technologies and new products in the field

Qualifications:

• Strong organizational leadership skills to lead and grow a team of technicians.
• Strong technical background in diagnostic skills on all residential and light commercial equipment.
• Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
• Great attitude, high energy, great communication skills, sales driven.
• Valid drivers’ license and ability to pass background test and drug screen.
• Ability to handle heavy equipment and work outdoors