HVAC Service Manager

HomeTown Services; Lawton (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Long-Term Disability

Short-Term Disability

Additional Life Insurance

Retirement Plan (401k)

Supplemental Health Plans

PTO and Paid Holidays

Job summary

HomeTown Services in Lawton, OK is seeking a Service Manager to oversee our HVAC department's daily operations, metrics tracking, and cost controls. You will lead a growing team, set performance standards, and drive improvements across service delivery.

You will mentor technicians, report on KPIs, participate in strategic planning, and ensure high service quality while maintaining a safe, compliant work environment.

Qualifications

• 10+ years of operational leadership directing service staff.
• HVAC knowledge is required.
• Experience managing a service business or exposure to remote/work-from-field environments.
• Stable work history with references.

Responsibilities

• Oversee day-to-day operational decision-making.
• Report on key metrics and their impact on the business.
• Lead and hire/terminate employees.
• Implement and own key decision processes and strategic planning.
• Perform technician ride-alongs for training and coaching.

Skills

Operational leadership

HVAC experience

Hiring & termination

Team building

Job description

Summary

As a Service Manager, you will be responsible for the operations of the HVAC department. The main duties center around day-to-day operations, metrics, cost control, and more.

Summary

As a Service Manager, you will be responsible for the operations of the HVAC department. The main duties center around day-to-day operations, metrics, cost control, and more.

Essential Functions & Responsibilities

• Manage day-to-day operational decision-making within a fast-growing small business.
• Understanding and reporting on key metrics and their impact on the business.
• Effectively control costs.
• Team player with a successful history of leading and building teams with direct responsibility for hiring/terminating employees.
• Proven implementation and execution abilities, and the ability to take ownership of key decision processes.
• Sound strategic planning skills.
• Perform technician ride-alongs for training.

Requirements

• At least 10 years of operational leadership experience directing service staff, and personal knowledge of HVAC experience is a must!
• Exposure to managing a service business and/or employees working outside of the office.
• Stable work history with ability to provide references.
• Ability to pass drug and background check.

Benefits

We invest in the whole you your health, your family, and your future. When you join us, you’re not just getting a job you’re gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA‑eligible high‑deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company‑paid basic Life and AD&D insurance.
• Long-Term Disability: Company‑paid Basic Long‑Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short‑Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot an exclusive employee discount program.
• PTO and Paid Holidays Available