HVAC Service Manager

QuesTec - St. Louis; Chesterfield (MO); On-site; USD 104,000 - 114,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

HSA/FSA

Life insurance

AD&D

Short and long-term disability

Flexible schedule

Paid time off (PTO)

Education Assistance

Mentor/Apprentice program

Growth opportunities

Company provided vehicle and phone

Company uniforms

Company parties

Major tools provided

Continuing education

Growth potential

Take-home van

Tools provided

Job summary

QuesTec St. Louis is seeking an experienced HVAC Service Manager to lead our service operations in Chesterfield, MO. This full-time role offers a competitive salary and an exceptional benefits package.

You will oversee a team of technicians, manage workflows, and coordinate with sales and management to ensure excellent customer service and operational performance. The position requires strong analytical and leadership skills, knowledge of commercial mechanical and electrical systems, and a

Qualifications

• Must have a high school diploma or equivalent.
• HVAC technical experience is preferred including installation, maintenance, troubleshooting, and repair.
• Strong ability to read diagrams, plans and technical manuals.
• Excellent communication and organizational skills are required.

Responsibilities

• Lead and develop a team of HVAC Service Technicians and manage staffing, training, and productivity goals.
• Audit work orders, monitor master schedules, and oversee service agreements for efficiency.
• Coordinate purchasing needs, workforce capacity, materials, equipment, and subcontractors with sales and management.
• Analyze labor costs, monitor billing and cash flow, and identify process improvements.
• Ensure compliance with codes, permits, and licensing where required.

Skills

Analytical skills

Written and verbal communication

Organizational and time-management

Diagram interpretation

Leadership & team development

Customer relationship management

Education

High school diploma or equivalent

Associate degree in HVAC technology

HVAC Journeyman License

EPA Certification

Job description

QuesTec St. Louis is seeking an experienced HVAC Service Manager to lead our service operations in Chesterfield, MO. This is an outstanding opportunity to join a growing team where your leadership, technical expertise, and operational oversight will directly impact customer satisfaction, employee success, and business performance.

HVAC SERVICE MANAGER BASICS:

We offer a competitive salary of $104,000 - $114,000 annually along with an exceptional benefits package that includes:

• Health, dental, and vision insurance
• 401(k) with company match
• HSA/FSA
• Life insurance
• AD&D
• Short and long-term disability
• Flexible schedule
• Paid time off (PTO)
• Education Assistance
• Mentor/Apprentice program
• Growth opportunities
• Company provided vehicle and phone
• Company uniforms
• Company parties
• Major tools provided
• Continuing education
• Growth potential
• Take-home van
• Tools provided

This is a full-time position working Monday through Friday from 7:00 AM to 4:00 PM.

YOUR CONTRIBUTIONS MATTER

As an HVAC Service Manager, you will lead and develop a team of HVAC Service Technicians while ensuring staffing levels, training needs, productivity goals, and operational objectives are met. You will audit work orders, maintain project scopes, monitor master schedules, and oversee service agreements to ensure work is completed efficiently and accurately. You will collaborate with the sales team, General Manager, and Sales Manager to coordinate purchasing needs, workforce capacity, materials, equipment, and subcontractors. Throughout the day, you will analyze labor costs, monitor billing activity and cash flow, review operating procedures, and identify opportunities for improvement. You will provide logistical and technical support to technicians, maintain employee morale, and help ensure the team has the resources necessary to succeed. You will also address customer concerns, maintain strong client relationships, ensure compliance with mechanical codes and industry standards, and verify that required permits and licensing are secured when needed. Your understanding of HVAC systems and maintenance agreements will help support service recommendations, operational performance, customer satisfaction, and business growth.

HVAC SERVICE MANAGER REQUIREMENTS:

• High school diploma or equivalent
• Knowledge of commercial mechanical and electrical systems
• Strong analytical skills with the ability to read and interpret diagrams, plans, and technical manuals
• Strong written and verbal communication skills
• Excellent organizational and time-management skills
• Ability to confidently communicate opinions, needs, and problems
• Valid Class E driver's license, clean driving record, and ability to safely operate a motor vehicle

Preferred:

• HVAC technical background in installation, maintenance, troubleshooting, and repair
• Previous management or supervisory experience
• Associate degree from an accredited HVAC technical program
• HVAC Journeyman License
• EPA Certification

ABOUT US

For nearly three decades, QuesTec Mechanical has delivered reliable HVAC and mechanical contracting solutions backed by a standard of excellence our clients have come to depend on. From routine maintenance to complex mechanical projects, we've built our success on quality, innovation, and integrity. Just as important is our long-standing commitment to the people behind our work. QuesTec is a place where technicians and staff can truly grow-supported through mentorship, ongoing education, advancement opportunities, and long-term stability. Our team benefits from outstanding perks, flexible work options, and a positive environment that values dedication and recognizes achievement. When you join QuesTec, you join a company that invests in your success as intentionally as it invests in its own.

Must have the ability to pass a background check and drug screening test.