HVAC Service Manager

Centerline; Bridgeport (CT); Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, vision, and dental benefits

401(k) retirement plan

Generous PTO

Job summary

A leading HVAC solutions provider is seeking an HVAC Service Manager to oversee the daily operations of their service department. You will lead, train, and support HVAC technicians and ensure operational efficiency and exceptional customer service. The ideal candidate should possess over 5 years of HVAC management experience and a strong understanding of refrigeration systems and controls. This position offers an annual salary between $100,000 and $150,000 along with comprehensive benefits, including health and retirement plans.

Qualifications

• 5+ years of HVAC management experience, particularly in mission-critical environments.
• Strong expertise in RTUs, VRF, controls, and refrigeration systems.
• Advanced diagnostic skills across mechanical and electrical systems.

Responsibilities

• Lead and support HVAC technicians across various tasks.
• Oversee department budgeting and financial performance.
• Serve as primary contact for key client accounts.

Skills

HVAC management experience

Knowledge of refrigeration systems

Advanced troubleshooting skills

Ability to interpret technical manuals

Proficient in HVAC controls

Education

HVAC, engineering, or equivalent technical education

Job description

Join to apply for the HVAC Service Manager role at Centerline.

The HVAC Service Manager leads daily operations of the HVAC Service Department, ensuring technical excellence, operational efficiency, team performance, and exceptional customer service. This role oversees technicians, manages budgets, supports mission‑critical operations, and partners closely with clients, vendors, and internal teams. Position can be located in MA, CT, NH or RI.

What Will You Do

• Lead, schedule, and support HVAC technicians across service, repairs, installations, retrofits, and startups.
• Recruit, train, develop, and retain high‑performing technical teams.
• Conduct field audits, ride‑alongs, performance reviews, coaching, and quality control.
• Manage dispatch coordination, labor forecasting, and service prioritization.
• Serve as the primary client contact for key accounts; resolve escalations and deliver status updates.
• Oversee department budgeting, job costing, invoicing accuracy, and financial performance.
• Generate proposals for maintenance contracts, replacements, and capital projects.
• Lead large equipment replacements, commissioning, emergency response, and mission‑critical troubleshooting.
• Ensure full compliance with OSHA, safety programs, and company policies.
• Oversee service vehicle fleet operations and inspections.
• Utilize service management systems and generate performance reports.
• Drive continuous improvement, efficiency, and customer satisfaction.

What You Will Need

• 5+ years of HVAC management experience (mission‑critical preferred)
• HVAC, engineering, or equivalent technical education or military training
• Master or Journeyman‑level licensing preferred
• Strong expertise in RTUs, VRF, controls, CRAC/Liebert/Vertiv, Bard, and refrigeration systems
• Advanced troubleshooting across mechanical, electrical, and control systems
• Expert knowledge of HVAC and refrigeration systems, including controls, VRF, RTUs, and CRAC systems (Liebert/Vertiv, Bard); OptiCool a plus
• Ability to read and interpret blueprints, schematics, wiring diagrams, and technical manuals
• Advanced diagnostic and troubleshooting skills across mechanical, electrical, and control systems

Expected compensation includes $100,000 to $150,000 as an annual salary and benefits including medical, vision, and dental benefits, and 401(k) retirement plan available for eligible employees. Compensation offered may vary depending on factors such as an individual’s education, training, experience, skills, geographic location, seniority, merit, and other factors that are job‑related and consistent with business need.

Working Conditions

Requires the ability to sit for extended periods, stand, bend, walk, communicate via telephone, computer and/or face‑to‑face contact, vision to monitor, and use basic office equipment such as a personal computer, copier and fax machines regularly during the course of work. May be required to operate vehicle for Company business. Work is performed predominately in an office environment but may be required to be in the field as needed.

AAP/EEO Statement

Centerline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Who We Are

At Centerline, we design, build, and maintain industry‑leading critical infrastructure across North America. Our technicians, engineers, and professional staff bring unmatched expertise to each job, working as a team to deliver consistent, exceptional results. That’s why Fortune 500 clients choose Centerline again and again for a wide range of projects.

With demand for connectivity at an all‑time high, Centerline’s opportunities for growth are limitless — and so are yours. We’re committed to fostering your professional advancement and supporting your career journey.

We look for team members who demonstrate our core values: Safety, Collaboration, Reliability, Integrity, Passion, and Technology. This S.C.R.I.P.T. is key to our team’s success, allowing everyone to reach their full potential. As a member of our winning team, you’ll receive comprehensive insurance benefits — medical, dental, and vision — plus a 401(k) plan with employer match, referral bonuses, and generous PTO.

Join us today. Together, we’re building a better network.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Other
• Industries: Telecommunications