HVAC Supervisor- Service Manager

Steve Basso Plumbing Heating & A/C LLC; Bridgeport (CT); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

100% company-paid health insurance

401(k) with 3.5% match

Paid holidays and vacation days

Education reimbursement

Access to a personal financial consultant after 12 months

Job summary

A local HVAC company is seeking a full-time HVAC Service Manager in Bridgeport, CT. The ideal candidate will have over 8 years of HVAC experience, a current Connecticut HVAC license, and strong leadership skills. Responsibilities include managing a diverse team, overseeing service dispatch, and ensuring compliance with safety standards. This role offers a competitive salary of $110,000 – $135,000 with performance-based bonuses, along with generous benefits such as 100% company-paid health insurance and a 401(k) match.

Qualifications

• 8+ years of HVAC experience required.
• Strong leadership, communication, and team‑building skills.
• Proficiency in budgeting, sales, and performance metrics.

Responsibilities

• Lead and mentor a team of HVAC and plumbing technicians.
• Manage budgets, monitor inventory, and coordinate vehicle maintenance.
• Act as primary point of contact for customer issues.

Skills

Leadership

Communication

Organizational skills

Time management

HVAC system knowledge

Conflict resolution

Budgeting

Sales metrics

Education

Connecticut HVAC license

Job description

HVAC Service Manager

Join Steve Basso Plumbing Heating & A/C LLC as a full‑time HVAC Service Manager in Bridgeport, CT. We’re looking for a leader with a passion for service and a drive to build a high‑performing team.

Location and Hours

Bridgeport, CT – Monday through Friday, 7 am to 5 pm. Weekend work is not required.

Salary

Competitive salary of $110,000 – $135,000 per year, with performance‑based bonuses.

Benefits

• 100% company‑paid health insurance
• 401(k) with 3.5% match
• Paid holidays and vacation days
• Education reimbursement
• Access to a personal financial consultant after 12 months of employment

Responsibilities

• Lead and mentor a diverse team of HVAC and plumbing technicians, customer service representatives, and dispatchers.
• Oversee scheduling and dispatching of service calls to maximize efficiency.
• Manage budgets, monitor inventory, and coordinate vehicle maintenance.
• Provide advanced troubleshooting support and keep the team updated on industry codes and technologies.
• Act as the primary point of contact for customer issues, restoring satisfaction and loyalty.
• Identify new business opportunities, generate sales leads, and assist with estimates.
• Ensure compliance with OSHA safety standards and environmental regulations.

Qualifications

• 8+ years of HVAC experience.
• Current Connecticut HVAC license.
• Deep understanding of HVAC systems, repair, and maintenance.
• Strong leadership, communication, and team‑building skills.
• Exceptional organizational and time‑management abilities.
• Proficiency in budgeting, sales, and performance metrics.
• Track record of resolving conflicts and fostering a positive work environment.
• Clean driving record and valid driver’s license.
• Residence within 25 miles of ZIP code 06610 preferred.

About Us

Founded in 1974, Steve Basso Plumbing Heating & A/C is a locally owned and operated company focused on top‑quality repair, maintenance, and installation services. We prioritize customer satisfaction, efficient operations, and a culture where every employee can succeed. Our commitment to integrity and unparalleled trade practices enables us to offer great pay, generous benefits, and opportunities for professional growth.

How to Apply

If you’re ready to lead, grow, and be recognized for your expertise, apply today using our mobile‑friendly application.

Eligibility

Must pass a background check and drug screening test.