HVAC Supervisor- Service Manager

bassophac; Bridgeport (CT); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health insurance (100%)

401(k) with match

Paid holidays

Vacations

Education reimbursement

Personal financial consultant (after 1

Job summary

Steve Basso Plumbing, Heating & A/C in Bridgeport, CT seeks a full-time HVAC Supervisor- Service Manager to lead a team of technicians and dispatchers. You will oversee schedules, service calls, and daily operations while maintaining customer satisfaction and safety standards.

Qualified candidates bring 8+ years HVAC experience, CT license, strong leadership and budgeting skills, and a track record of motivating diverse teams. On-site role with robust benefits and salary potential.

Qualifications

• 8+ years of experience in HVAC
• Current CT HVAC License
• Solid understanding of HVAC systems, repair, and maintenance
• Strong leadership and communication skills
• Ability to recruit, motivate, and mentor diverse teams
• Organizational and time management skills
• Skills in budgeting, sales, and performance metrics
• Ability to resolve conflicts and foster a positive work environment
• Clean driving record and valid driver's license

Responsibilities

• Supervise a team of HVAC and plumbing technicians, customer service representatives, and dispatchers.
• Manage schedules, dispatch service calls, and ensure teams have what they need to complete work.
• Monitor budget, inventory, and vehicle maintenance as part of daily routines.
• Serve as main point of contact for customers, answer questions, and resolve issues.
• Provide technical support to the team and ensure safety rules are followed.
• Support sales efforts and look for ways to bring in more business.

Skills

Leadership

Communication

Recruitment/Mentoring

Budgeting & Sales

Performance metrics

Organizational skills

Time management

HVAC experience (8+ years)

Driving license

Job description

Steve Basso Plumbing, Heating & A/C is looking for a full-time HVAC Supervisor- Service Manager in Bridgeport, CT.

THE BASICS:

Schedule: You will work at our Bridgeport, CT office from 7:00 a.m. to 5:00 p.m., Monday through Friday.

Qualifications:

• 8+ years of experience in HVAC
• Current CT HVAC License
• Solid understanding of HVAC systems, repair, and maintenance
• Strong leadership and communication skills
• Ability to recruit, motivate, and mentor diverse teams
• Organizational and time management skills
• Skills in budgeting, sales, and performance metrics
• Ability to resolve conflicts and foster a positive work environment
• Clean driving record and valid driver's license

Residence within 25 miles of the 06610 zip code is preferred!

HOW DO WE CARE FOR OUR TEAM?

This is a full-time, in-office job with a salary between $110,000 and $135,000/year.

OUR GENEROUS BENEFITS

• 100% company-paid health insurance
• 401(k) with a 3.5% match
• Paid holidays
• Vacations
• Education reimbursement
• Access to a personal financial consultant (after 12 months of employment)

We need someone who can guide our team, make sure daily operations run smoothly, and help keep our customers satisfied.

WHAT CAN YOU EXPECT AS OUR HVAC SUPERVISOR- Service Manager

As HVAC Supervisor- Service Manager, you will help supervise a team of HVAC and plumbing technicians, customer service representatives, and dispatchers. You will manage schedules, send out service calls, and ensure everyone has what they need to get their work done. Watching over the budget, checking inventory, and keeping vehicles maintained will be part of your daily routine. You will be the main point of contact for customers, answering questions and solving problems. You will provide technical help to your team and make sure safety rules are always followed. You will look for ways to bring in more business and help with sales efforts.

A LITTLE BIT MORE ABOUT STEVE BASSO PLUMBING, HEATING & A/C

When homeowners are frustrated with slow or unreliable comfort services, they turn to us. Since 1974, our locally owned and operated company has delivered high-quality repair, maintenance, and installation services, always putting customer service first. We understand how much customers invest in their homes, so our technicians receive thorough technical training and focus on working efficiently. Our local roots mean we can offer the personal attention our customers deserve. We take pride in our work and seek team members who feel the same.

Our business stands out for its integrity and high standards, creating an environment where every employee has the opportunity to thrive. We support our team in growing both their skills and their knowledge, helping employees succeed both technically and financially. Along with a supportive work environment, we offer competitive pay and generous benefits.

BE OUR NEW HVAC SUPERVISOR- Service Manager!

Must have the ability to pass a background check and drug screening test.