HVAC Service Coordinator & Client Liaison

ViziRecruiter,LLC.; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading mechanical services provider is seeking an Account Coordinator in Atlanta, GA. This position is essential for managing service requests, coordinating field technicians, and ensuring customer satisfaction through effective communication and documentation. The ideal candidate will have at least two years of relevant experience and a foundational knowledge of commercial HVAC systems. This role offers opportunities for growth in a dynamic work environment and requires local travel.

Qualifications

• Minimum of 2 years of experience in an administrative role, preferably in construction or services.
• Demonstrated foundational knowledge of commercial HVAC and mechanical systems.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage incoming service requests and document client needs.
• Coordinate Field Service Technicians for maintenance and repairs.
• Prepare and process service work orders and client invoices.
• Track repair quotes and communicate with clients.
• Maintain accurate customer records within service management software.
• Follow up with customers to ensure satisfaction.

Skills

Organizational skills

Communication skills

Proficiency in Microsoft Office Suite

Knowledge of HVAC systems

Education

High school diploma or equivalent

Associate’s degree

Tools

CRM software

Job description

A leading mechanical services provider is seeking an Account Coordinator in Atlanta, GA. This position is essential for managing service requests, coordinating field technicians, and ensuring customer satisfaction through effective communication and documentation. The ideal candidate will have at least two years of relevant experience and a foundational knowledge of commercial HVAC systems. This role offers opportunities for growth in a dynamic work environment and requires local travel.