HVAC Service Account Manager

Quantum Industrial; Marriott-Slaterville (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Quantum Industrial seeks a driven HVAC/R & Plumbing Account Manager to grow our service business and maintain strong client relationships. You will lead sales efforts, manage accounts, and drive profitability while ensuring safety and compliance on site.

You will travel as needed and collaborate with operations to optimize service delivery, renew contracts, and expand partnerships in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business, Engineering, HVAC, Plumbing, or related field preferred.
• Experience in sales, account management, or business development in HVAC/R or mechanical services.
• Valid driver’s license and ability to travel within Arizona.

Responsibilities

• Drive sales for HVAC/R and plumbing services, manage client relationships, and oversee communications to ensure contract retention and expansion.
• Oversee P&L, track financial targets, and implement strategies to improve efficiency and profitability.
• Represent Quantum Industrial at trade shows, networking events, and client meetings.
• Coordinate with service teams to align with company goals and ensure profitable contracts.

Skills

Sales

Account management

Negotiation

Relationship building

Leadership

Education

Bachelor's degree in Business/Engineering/HVAC/Plumbing or related field

Equivalent industry experience in mechanical services

Job description

About the Role
We are looking for a driven and customer-focused HVAC/R & Plumbing Account Manager to join our team. This role is ideal for a sales and operations leader with experience in mechanical services who thrives in a fast-paced environment. The Account Manager will be responsible for growing our service business, maintaining strong client relationships, and ensuring operational and financial performance.

Key Responsibilities:

• Business Growth & Client Management: Drive sales for HVAC/R and plumbing services, manage client relationships, and oversee customer communications to ensure contract retention and expansion.


• Financial & Operational Performance: Oversee P&L, track financial targets, and implement strategies to improve efficiency and profitability.


• Field Engagement & Compliance: Conduct site visits, attend industry events, and ensure adherence to company safety, IT, and training standards.

What You’ll Do:

• Sales & Market Growth: Develop new business and expand existing client accounts to grow revenue in Arizona.


• Customer Satisfaction & Retention: Build long-term relationships with clients, ensuring high satisfaction and contract renewals.


• Operational Excellence: Align service teams with company goals, improve processes, and serve as the primary liaison between customers and internal teams.


• Financial Management: Track P&L performance, oversee billing, and ensure profitability.


• Industry Leadership: Represent Quantum Industrial at trade shows, networking events, and client meetings.

What You Bring:

• Education & Experience:


• 
  
  
  
  • Bachelor’s degree in Business, Engineering, HVAC, Plumbing, or a related field (preferred)
  
  
  • Equivalent industry experience in mechanical services, HVAC/R, plumbing, or facility management may be considered
  
  
  • Valid driver’s license and ability to travel within Arizona
  
  
  
  


• Proven Expertise:


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  • Experience in sales, account management, or business development within HVAC/R, plumbing, or industrial services
  
  
  • Strong background in contract management, P&L oversight, and customer relationship management
  
  
  • Familiarity with mechanical systems, service agreements, and financial reporting tools
  
  
  
  


• Skills You’ll Need to Succeed:


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  • Sales & Negotiation – Ability to close deals and drive revenue growth
  
  
  • Communication & Relationship-Building – Strong client engagement and leadership skills
  
  
  • Financial & Business Acumen – P&L management, budgeting, and contract negotiation expertise
  
  
  • Problem-Solving – Ability to assess client needs and provide effective solutions
  
  
  • Project & Time Management – Ability to manage multiple priorities efficiently
  
  
  • Technical Knowledge – Understanding of HVAC, plumbing, and mechanical service systems
  
  
  
  

Work Environment & Physical Requirements:

• Ability to climb ladders, access rooftops, and conduct on-site inspections


• Comfortable working in various conditions, including outdoor and mechanical room settings


• Ability to walk, stand, or move for extended periods during site visits and client meetings


• Ability to lift and carry up to 25 lbs. as needed

This is an opportunity to take ownership of a key market and make an impact in a growing company. If you’re a results-driven professional with a passion for service sales, we’d love to hear from you!