HVAC - Senior Service Tech

The Contractor Consultants; Cedar Park (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in HVAC services is seeking a Senior Service Tech to join their dedicated team. This role offers the opportunity to provide top-notch HVAC services, including installation and maintenance of both traditional and high-efficiency systems. The ideal candidate will have extensive experience in the HVAC field, exceptional customer service skills, and a commitment to quality workmanship. Join a family-owned business that values expertise and fosters a supportive environment, where your contributions directly enhance customer satisfaction and comfort. If you're passionate about HVAC and ready to make a difference, this position is perfect for you.

Benefits

Medical/Dental/Vision Insurance Options

Retirement Plan Options

Paid Time Off

Work Life Balance

Continued Training/Certifications

Company Vehicle/Mileage Reimbursement

Qualifications

• 5+ years of HVAC experience with both traditional and high-efficiency systems.
• Valid HVAC technician certification and relevant EPA licenses required.

Responsibilities

• Perform service repairs and maintenance on various HVAC systems.
• Diagnose complex HVAC issues and provide timely solutions.

Skills

HVAC Systems Diagnosis

Customer Service

Problem-Solving

Technical Communication

Mentoring

Education

HVAC Technician Certification

EPA Certification

NATE Certification

Tools

HVAC Diagnostic Tools

Service Records Management Software

Job description

Join Covenant Air Conditioning and Heating, Inc. as an HVAC - Senior Service Tech!

Job Title: HVAC - Senior Service Tech

Company Name: Covenant Air Conditioning and Heating, Inc.

Full Job Description

Covenant Air Conditioning & Heating, a family-owned business serving Austin, TX since 2000, is seeking an experienced HVAC Senior Service Tech. This role involves providing top-of-the-line HVAC services, including installation, repair, and maintenance of both traditional and high-efficiency systems. As a Senior Service Tech, you will play a critical role in ensuring the comfort and satisfaction of our customers by delivering exceptional service and expert solutions.

Who we are:

Covenant Air Conditioning & Heating, Inc. has been a trusted provider of quality cooling and heating services to Austin, TX, and the surrounding areas since 2000. As a family-owned and operated business, we take pride in delivering top-notch service with a personal touch. Our highly trained and experienced technicians specialize in a wide range of HVAC services, including installation, repair, and maintenance of both traditional and high-efficiency systems. We are committed to ensuring that our customers receive the best possible solutions for their cooling and heating needs, providing comfort and peace of mind all year round. At Covenant, we combine quality workmanship with competitive rates to meet and exceed our customers' expectations.

Responsibilities include but are not limited to:

1. Perform service repairs and maintenance of various HVAC systems, ensuring they operate efficiently and effectively.
2. Diagnose and troubleshoot complex HVAC issues, providing timely and accurate solutions to customers, including selling repairs, new systems, and add-on products.
3. Conduct regular maintenance checks to prevent costly repairs and ensure systems are in optimal condition year-round.
4. Assist customers in selecting the best HVAC systems to suit their needs, offering expert advice on high-efficiency and traditional systems.
5. Maintain detailed service records and communicate effectively with customers regarding their HVAC systems and any necessary repairs or maintenance.
6. Mentor and train junior technicians, sharing your expertise to foster their professional growth.
7. Ensure compliance with company policies, safety standards, and regulatory requirements.
8. Provide excellent customer service, building strong relationships with clients and ensuring their satisfaction with our services.

The ideal candidate should possess:

1. Minimum of 5 years of experience as an HVAC technician, with a strong background in both traditional and high-efficiency systems.
2. Experienced customer service professional with ability to sell.
3. Proven expertise in diagnosing, repairing, and maintaining a wide range of HVAC systems.
4. Excellent problem-solving skills and the ability to troubleshoot complex HVAC issues.
5. Strong communication and customer service skills, with the ability to explain technical information clearly to clients.
6. Ability to work independently and as part of a team, demonstrating leadership and mentoring skills.
7. Valid HVAC technician certification and relevant EPA and State licenses and registration as required. NATE certificate is a plus.
8. Must possess a valid driver's license, maintain a clean driving record, and be able to pass a background check and drug screening.
9. Commitment to providing top-quality service and maintaining high standards of workmanship.

Benefits:

1. Medical/Dental/Vision Insurance Options
2. Retirement Plan Options
3. Paid Time Off
4. Work Life Balance
5. Continued Training/Certifications
6. Company Vehicle/Mileage Reimbursement

Schedule:

1. Full Time
2. Monday to Friday
3. On Call Rotation w/ Overtime Potential

Work Location:

1. In Person
2. Liberty Hill, TX, 78642

Join our dedicated team at Covenant Air Conditioning & Heating and take pride in delivering exceptional HVAC services to our valued customers. Apply now to be part of a company that values expertise, quality, and customer satisfaction!

We foster a family-like environment where every employee is valued. As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.