HVAC Selling Technician

Whipple Service Champions; West Valley City (UT); Hybrid; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Year-round vacation opportunities

Tool and boot allowance

401 (k) with company match up to 4%

Life insurance

Paid time off & Holidays

Paid training

Company supplied tablets

Job summary

Whipple Service Champions in Utah is hiring a Selling Technician who will diagnose, service, and repair HVAC systems while also advising homeowners on replacement options, upgrades, and comfort solutions in a hybrid role. You will conduct in-home assessments, educate customers about furnaces, air conditioners, heat pumps, and indoor air quality systems, and prepare persuasive proposals using CRM tools.

We offer comprehensive benefits, paid training, and a collaborative team environment with

Qualifications

• 2–5+ years residential HVAC service and/or sales experience.
• Proven ability to diagnose and repair HVAC systems.
• Excellent communication, interpersonal, and presentation skills.
• Strong customer service orientation.
• Customer service orientation with ability to build trust and rapport.
• Technical aptitude and willingness to learn complex product information.
• Valid driver’s license and ability to handle physical workload (lifting 50 lbs).

Responsibilities

• Diagnose, service, and repair refrigeration and air conditioning equipment.
• Educate homeowners during in-home assessments on furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Prepare accurate proposals and guide customers through decision-making; manage relationships using CRM.
• Collaborate with installation and service teams to ensure seamless project execution.

Skills

HVAC service experience

HVAC diagnostics

Communication skills

Interpersonal skills

Presentation skills

Customer service

Trust-building

Technical aptitude

Willingness to learn

Driver's license

Physical ability

Job description

Overview

Whipple Service Champions is a leading provider of residential HVAC and home comfort solutions in Utah! We are committed to delivering exceptional customer service and providing our clients with the highest quality products and installations. We pride ourselves on our team of dedicated professionals who are passionate about creating comfortable and healthy home environments.

As aSelling Technician, you will be both a trusted technical expert and a customer-facing advisor. You’ll diagnose, service, and repair HVAC systems while also selling homeowners on replacement options, upgrades, and comfort solutions.This hybrid role combines hands-on technical work with consultative sales, ensuring customers receive both immediate service and long-term solutions tailored to their needs.

Why join THIS team:

• Medical, Dental and Vision Insurance for Employees
• Year-round vacation opportunities
• Tool and boot allowance
• 401 (k) with company match up to 4%
• Basic and Optional life insurance
• Paid time off &Holidays
• Paid training
• Company supplied tablets

HVAC Selling Tech Duties:

Technical Service

• Diagnose, service, and repair refrigeration and air conditioning equipment.
• Demonstrate efficient and effective problem-solving skills.
• Participate in manufacturer and safety training; adhere to all safety policies.

Customer Consultation

• Conduct in-home assessments to evaluate existing HVAC systems and comfort needs.
• Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
• Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.

Sales & Relationship Management

• Prepare accurate proposals and guide customers through decision-making.
• Build rapport and maintain strong customer relationships throughout the service and sales process.
• Track activities and progress using CRM software.
• Generate leads through service calls, referrals, and company-provided resources.
• Follow up with potential customers in a timely and professional manner.

Collaboration

• Work closely with installation and service teams to ensure seamless project execution.
• Share customer insights with management to improve service and sales strategies.

Qualifications:

• 2–5+ years residential HVAC service and/or sales experience

• Proven ability to diagnose and repair HVAC systems.

• Excellent communication, interpersonal, and presentation skills.

• Strong customer service orientation.
• Strong communication, interpersonal, and presentation skills.

• Customer service orientation with ability to build trust and rapport.

• Technical aptitude and willingness to learn complex product information.

• Valid driver’s license and ability to handle physical workload (lifting 50 lbs).

Why Us?

We combine the feel of a small business with the growth and stability of a large organization. We invest in our people through robust benefits and a culture of recognition. Apply today!

We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.

Posted Min Pay Rate

USD $60,000.00/Yr.

Posted Max Pay Rate

USD $120,000.00/Yr.