HVAC Selling/Service Technician

Go Green Plumbing LLC; Greensboro (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A local HVAC service provider in Greensboro, NC is seeking an HVAC Technician to diagnose and repair heating and cooling systems. Responsibilities include completing service calls, educating customers on their options, and maintaining high service standards. The ideal candidate has a clean driving record and is committed to ongoing education. Competitive skills in HVAC and sales are crucial for this role.

Qualifications

• Knowledge of local HVAC codes and applications.
• Proven track record in heating and cooling systems.
• Highly organized with exceptional follow-through abilities.
• Clean, safe driving record.

Responsibilities

• Complete all general HVAC in-home service calls.
• Establish customer rapport for product and service recommendations.
• Troubleshoot heating and cooling system malfunctions.
• Participate actively in all training exercises and meetings.

Skills

Knowledge of local HVAC codes

Organizational skills

Strong verbal and written communications

Problem-solving skills

Sales abilities in HVAC equipment

Education

NATE certification

Job description

Overview

Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.

Responsibilities

• Complete all general HVAC in-home service calls.
• Establish customer rapport to help clients find the right products and services for their needs and wants.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
• Selling HVAC equipment
• Load Calculations
• Duct work and Airflow

Qualifications

• Knowledge of local HVAC codes and ability to make on-the-job applications.
• Develop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagrams.
• Continued education and training to obtain NATE certification.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.