HVAC Sales Coach & Operations Lead

Allgood Plumbing, Electric, Heating, Cooling; Atlanta (GA); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Low-cost medical insurance

Dental & vision insurance

HSA or FSA

401(k) with company match

Paid time off & holiday pay

Company-paid life insurance

Descrizione del lavoro

Allgood Plumbing, Electric, Heating, Cooling is seeking an Assistant Sales Manager to coach HVAC Opportunity Technicians, improve the handoff to our Comfort Advisors, and support the Sales Manager with daily sales operations in Norcross, GA.

The role emphasizes coaching, lead quality improvement, scheduling, onboarding, and closing opportunities with Comfort Advisors, leveraging performance metrics to drive results. Partnership with ARS offers competitive benefits and growth opportunities.

Competenze

• HVAC industry experience strongly preferred.
• Previous sales leadership or field supervisory experience preferred.
• Understanding of residential HVAC service and replacement sales.
• Experience coaching technicians, sales professionals, or both.
• Ability to use performance metrics to guide coaching and improve results.
• Strong communication, organization, customer service and problem-solving skills.

Mansioni

• Coach Opportunity Technicians on identifying customer needs, documenting findings, and explaining repair and replacement options.
• Review service calls, opportunity tickets, photos, and recommendations to improve lead quality and customer communication.
• Manage technician schedules and conduct meetings, call reviews, training, and performance coaching.
• Improve the handoff between Opportunity Technicians, Lead Coordinators, and Comfort Advisors.
• Assist with Comfort Advisor onboarding, training, lead management, and sales team coverage when the Sales Manager is unavailable.
• Help Comfort Advisors with phone closing, follow-up, and challenging customer situations.
• Monitor lead flow and help distribute opportunities based on customer needs, team capacity, and business requirements.
• Use sales and operational metrics to identify performance gaps and improve conversion.

Conoscenze

HVAC experience

Sales leadership

Communication

Problem solving

Organization

Descrizione del lavoro

Allgood Plumbing, Electric, Heating, Cooling is seeking an Assistant Sales Manager to coach HVAC Opportunity Technicians, improve the handoff to our Comfort Advisors, and support the Sales Manager with daily sales operations in Norcross, GA.

The role emphasizes coaching, lead quality improvement, scheduling, onboarding, and closing opportunities with Comfort Advisors, leveraging performance metrics to drive results. Partnership with ARS offers competitive benefits and growth opportunities.